Section 1, Task 1: Start IT Service Vision
Action 3: Perform basic MXG customization.

Note: The actions below carry out the minimum MXG customization necessary. For more detailed information, refer to the documentation in MXG.MXG.SOURCLIB(INSTALL), particularly "Section III Detail Software Installation Information under MVS," Step 1, and Steps 3 through 7 and to the most recent version of the IT Service Vision file named CMAPP2, which is available from the IT Service Vision main menu by selecting Help -> To UseMXG.

  1. Allocate MXG.USERID.SOURCLIB, if it does not already exist.

    Using the same DCB attributes as in MXG.MXG.SOURCLIB, allocate MXG.USERID.SOURCLIB by using ISPF 3.2 or IEFBR14. One cylinder of primary space with five directory blocks should be sufficient. You can name the dataset according to your site's dataset naming conventions.

    See also the documentation in MXG.MXG.SOURCLIB(INSTALL), particularly "Section III Detail Software Installation Information under MVS," Step 4.

  2. Customize the MXG IMACSHFT member.

    IMACSHFT is used to set the value of the SHIFT variable, in order to classify observations by operational shift. Copy IMACSHFT from MXG.MXG.SOURCLIB to MXG.USERID.SOURCLIB. IT Service Vision assigns its own values for SHIFT, based upon the SHIFT matrix. Therefore, create an IMACSHFT member in MXG.USERID.SOURCLIB, containing only the following statements:

    length shift $1;
    shift = ' ';

    Note: If your site has a complex shift algorithm, you can code it here (by using SAS statements that are applicable in a SAS DATA step) and your algorithm in IMACSHFT will be used instead of your definition of SHIFT in IT Service Vision. The algorithm must generate a string value of length 1. You may use the value of DATETIME in the calculation of SHIFT, but do not change the value of DATETIME.

    In any case, the supplied IMACSHFT must be changed so that DATETIME is not modified.

    IT Service Vision does not define the value of SHIFT if the value is already defined by MXG; thus, you can ignore the IT Service Vision work shift grid if you use an algorithm here.

  3. Customize collector - specific members.