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SAS® Customer Intelligence

The documentation for SAS Customer Intelligence is provided on secure sites that requires a user ID and password, which you can obtain from your SAS Professional Services representative, or by contacting SAS Technical Support directly. In order to expedite your request, please include SAS Customer Intelligence in the subject field of the form.

SAS Customer Intelligence 360

SAS Customer Intelligence

SAS Customer Intelligence lock


  • SAS Customer Intelligence 6.5: Common Data Model: Data Dictionary
  • SAS Customer Intelligence 6.5: Integration Utilities: User's Guide
  • SAS Customer Link Analytics 6.5: User's Guide
  • SAS Customer Link Analytics 6.5: Administrator's Guide
  • SAS Customer Link Analytics 6.5: Data Reference Guide
  • SAS Customer Link Analytics 6.5: Upgrade and Migration Guide
  • SAS Digital Marketing 6.5: Administrator's Guide
  • SAS Digital Marketing 6.5: User's Guide
  • SAS Marketing Automation 6: How-to Video Library
  • SAS Marketing Automation 6.5: Administrator's Guide
  • SAS Marketing Automation 6.5: User's Guide
  • SAS Marketing Operations Management 6.5: User's Guide
  • SAS Marketing Operations Management 6.5: Installation, Configuration, and Administration Guide
  • SAS Marketing Optimization 6.5: Administrator's Guide
  • SAS Marketing Optimization 6.5: User's Guide
  • SAS Real-Time Decision Manager 6.5: Administrator's Guide
  • SAS Real-Time Decision Manager 6.5: User's Guide
  • SAS Customer Experience Analytics 6.4: Administrator's Guide
  • SAS Customer Experience Analytics 6.4: User's Guide
  • SAS Customer Experience Targeting 6.4: Administrator's Guide
  • SAS Customer Experience Targeting 6.4: User's Guide
  • SAS Customer Experience Targeting 6.4: Migration Guide
  • SAS Customer Intelligence 6.4 Common Data Model: Data Dictionary
  • SAS Customer Intelligence 6.4 Integration Utilities: User's Guide
  • SAS Digital Marketing 6.4: Administrator's Guide
  • SAS Digital Marketing 6.4: User's Guide
  • SAS Marketing Automation 6: How-to Video Library
  • SAS Marketing Automation 6.4: Administrator's Guide
  • SAS Marketing Automation 6.4: User's Guide
  • SAS Marketing Optimization 6.4: Administrator's Guide
  • SAS Marketing Optimization 6.4: User's Guide
  • SAS Real-Time Decision Manager 6.4: Administrator's Guide Updated May 2016
  • SAS Real-Time Decision Manager 6.4: User's Guide
SAS Decision Services 6.4

Access the administrative documentation for SAS Decision Services 6.4 for configuration and administration of the server components.

  • SAS Customer Experience Analytics 6.3: Administrator's Guide
  • SAS Customer Experience Analytics 6.3: User's Guide
  • SAS Customer Experience Targeting 6.3: Administrator's Guide
  • SAS Customer Experience Targeting 6.3: User's Guide
  • SAS Customer Intelligence 6.3 Common Data Model: Data Dictionary
  • SAS Customer Intelligence 6.3 Integration Utilities: User's Guide
  • SAS Digital Marketing 6.3: User's Guide
  • SAS Digital Marketing 6.3: Administrator's Guide
  • SAS Marketing Automation 6: How-to Video Library
  • SAS Marketing Automation 6.3: User's Guide
  • SAS Marketing Automation 6.3: Administrator's Guide
  • SAS Marketing Optimization 6.3: User's Guide
  • SAS Real-Time Decision Manager 6.3: Administrator's Guide Updated May 2016
  • SAS Real-Time Decision Manager 6.3: User's Guide
SAS Decision Services 6.3

Access the administrative documentation for SAS Decision Services 6.3 for configuration and administration of the server components.

  • SAS Customer Experience Analytics 6.1: Administrator's Guide
  • SAS Customer Experience Analytics 6.1: User's Guide
  • SAS Customer Intelligence 6.1 Common Data Model: Data Dictionary
  • SAS Customer Intelligence 6.1 Integration Utilities: User's Guide
  • SAS Digital Marketing 6.1: User's Guide
  • SAS Digital Marketing 6.1: Administrator's Guide
  • SAS Marketing Automation 6.1 and SAS Real-Time Decision Manager 6.1: Administrator's Guide
  • SAS Marketing Automation 6: How-to Video Library
  • SAS Marketing Automation 6.1: User's Guide
  • SAS Marketing Optimization 6.1: User's Guide
  • SAS Real-Time Decision Manager 6.1: User's Guide
  • SAS Customer Intelligence 5.4 Common Data Model: Data Dictionary PDF
  • SAS Customer Intelligence 5.4 Integration Utilities: User's Guide PDF
  • SAS Digital Marketing 5.4: Administrator's Guide PDF
  • SAS Digital Marketing 5.4: System Requirements PDF
  • SAS Digital Marketing 5.4: User's Guide PDF
  • SAS Digital Marketing 5.4: Web Studio User's Guide PDF
  • SAS Marketing Optimization 5.4: User's Guide PDF
  • Using SAS Marketing Optimization 5.4 and SAS Marketing Automation 5.4 to Optimize Campaigns PDF
  • SAS Real-Time Decision Manager 5.4: User's Guide PDF
  • SAS Real-Time Decision Manager 5.4: User's Guide - non-English PDF
  • SAS Marketing Automation 5.4: Administrator's Guide PDF
  • SAS Marketing Automation 5.4: User's Guide PDF
  • SAS Marketing Automation 5.4: User's Guide - non-English PDF
SAS Decision Services 5.5

SAS Real-Time Decision Manager plug-in components have been renamed SAS Decision Services as of version 5.41. Access the administrative documentation for SAS Decision Services 5.5 for configuration and administration of the server components.

SAS Decision Services lock

  • SAS Customer Intelligence 5.3: Common Data Model Data Dictionary
  • SAS Customer Intelligence 5.3: Integration Utilities User's Guide
  • SAS Digital Marketing 5.3: Administrator's Guide
  • SAS Digital Marketing 5.3: System Requirements
  • SAS Digital Marketing 5.3: User's Guide
  • SAS Marketing Automation 5.3: Administrator's Guide, Third Edition
  • SAS Marketing Automation 5.3: User's Guide
  • SAS Marketing Optimization 5.3: User's Guide
  • SAS Real-Time Decision Manager 5.3: Administrator's Guide
  • SAS Real-Time Decision Manager 5.3: User's Guide
  • SAS Customer Intelligence Integration Utilities
  • SAS Customer Intelligence 5.1: Administrator's Guide, Third Edition
  • SAS Customer Intelligence 5.1 Common Data Model: Data Dictionary
  • SAS Digital Marketing 5.1: Administrator's Guide
  • SAS Digital Marketing 5.1: User's Guide
  • SAS Digital Marketing 5.1: Web Studio User's Guide
  • SAS Marketing Automation 5.1: User's Guide
  • SAS Marketing Optimization: User's Guide
  • SAS Real-Time Decision Manager 5.1: Administrator's Guide
  • SAS Real-Time Decision Manager 5.1: User's Guide