The most recent release is SAS Customer Intelligence 6.6.
SAS Customer Intelligence 6.6 products are not available in SAS 9.4M8 or later.
What’s New
These SAS Customer Intelligence 6.6 products on SAS 9.4M7 are the last releases:
- SAS Campaign Management
- SAS Marketing Automation
- SAS Marketing Optimization
- SAS Real-Time Decision Manager
If you order SAS 9.4M8 or later and your site has licensed these SAS Customer Intelligence 6.6 products or earlier, these products will not be included in that order and will no longer function after upgrading to SAS 9.4M8. If you plan to upgrade or migrate to SAS 9.4M8 or later, we recommend that you instead consider SAS Customer Intelligence 360 and SAS Intelligent Decisioning for your business needs. Contact your SAS representative for more information.
Documentation
Find user's guides and other technical documentation for SAS Customer Intelligence.
The documentation for SAS Customer Intelligence is intended for use by existing customers and requires an access key. You can obtain the access key from your SAS consultant or by contacting SAS Technical Support. To expedite your request, please include SAS Customer Intelligence in the subject field of the form. Be sure to provide the SAS Site Number for your software license along with your request.
See the SAS Customer Intelligence 360 page for SAS Customer Intelligence 360 online documentation.
SAS Customer Intelligence 6.6
- SAS Customer Intelligence 6.6: Common Data Model: Data Dictionary
- SAS Customer Intelligence 6.6 Integration Utilities: User's Guide
- SAS Marketing Automation 6.6 documentation
- SAS Marketing Operations Management 6.6 documentation
- SAS Marketing Optimization 6.6 documentation
- SAS Real-Time Decision Manager 6.6 documentation
Previous Versions
6.X
The documentation for SAS Customer Intelligence is intended for use by existing customers and requires an access key. You can obtain the access key from your SAS consultant or by contacting SAS Technical Support. To expedite your request, please include SAS Customer Intelligence in the subject field of the form. Be sure to provide the SAS Site Number for your software license along with your request.
SAS Customer Intelligence documentation
SAS Customer Intelligence 6.5
- SAS Customer Intelligence 6.5: Common Data Model: Data Dictionary
- SAS Customer Intelligence 6.5: Integration Utilities: User's Guide
- SAS Customer Link Analytics 6.5 documentation
- SAS Digital Marketing 6.5: Administrator's Guide
- SAS Digital Marketing 6.5: User's Guide
- SAS Marketing Automation 6: How-to Video Library
- SAS Marketing Automation 6.5: Administrator's Guide
- SAS Marketing Automation 6.5: User's Guide
- SAS Marketing Automation 6.5: User's Guide - Korean
- SAS Marketing Operations Management 6.5 documentation
- SAS Marketing Operations Management 6.6 documentation
- SAS Marketing Optimization 6.5: Administrator's Guide
- SAS Marketing Optimization 6.5: User's Guide
- SAS Real-Time Decision Manager 6.5: Administrator's Guide
- SAS Real-Time Decision Manager 6.5: User's Guide
SAS Customer Intelligence 6.4
- SAS Customer Experience Analytics 6.4: Administrator's Guide
- SAS Customer Experience Analytics 6.4: User's Guide
- SAS Customer Experience Targeting 6.4: Administrator's Guide
- SAS Customer Experience Targeting 6.4: User's Guide
- SAS Customer Experience Targeting 6.4: Migration Guide
- SAS Customer Intelligence 6.4 Common Data Model: Data Dictionary
- SAS Customer Intelligence 6.4 Integration Utilities: User's Guide
- SAS Digital Marketing 6.4: Administrator's Guide
- SAS Digital Marketing 6.4: User's Guide
- SAS Marketing Automation 6: How-to Video Library
- SAS Marketing Automation 6.4: Administrator's Guide
- SAS Marketing Automation 6.4: User's Guide
- SAS Marketing Optimization 6.4: Administrator's Guide
- SAS Marketing Optimization 6.4: User's Guide
- SAS Real-Time Decision Manager 6.4: Administrator's Guide
- SAS Real-Time Decision Manager 6.4: User's Guide
SAS Decision Services 6.4
Access the administrative documentation for SAS Decision Services for configuration and administration of the server components.
SAS Customer Intelligence 6.3
- SAS Customer Experience Analytics 6.3: Administrator's Guide
- SAS Customer Experience Analytics 6.3: User's Guide
- SAS Customer Experience Targeting 6.3: Administrator's Guide
- SAS Customer Experience Targeting 6.3: User's Guide
- SAS Customer Intelligence 6.3 Common Data Model: Data Dictionary
- SAS Customer Intelligence 6.3 Integration Utilities: User's Guide
- SAS Digital Marketing 6.3: User's Guide
- SAS Digital Marketing 6.3: Administrator's Guide
- SAS Marketing Automation 6: How-to Video Library
- SAS Marketing Automation 6.3: User's Guide
- SAS Marketing Automation 6.3: Administrator's Guide
- SAS Marketing Optimization 6.3: User's Guide
- SAS Real-Time Decision Manager 6.3: Administrator's Guide
- SAS Real-Time Decision Manager 6.3: User's Guide
SAS Decision Services 6.3
Access the administrative documentation for SAS Decision Services for configuration and administration of the server components.
SAS Customer Intelligence 6.1
- SAS Customer Experience Analytics 6.1: Administrator's Guide
- SAS Customer Experience Analytics 6.1: User's Guide
- SAS Customer Intelligence 6.1 Common Data Model: Data Dictionary
- SAS Customer Intelligence 6.1 Integration Utilities: User's Guide
- SAS Digital Marketing 6.1: User's Guide
- SAS Digital Marketing 6.1: Administrator's Guide
- SAS Marketing Automation 6.1 and SAS Real-Time Decision Manager 6.1: Administrator's Guide
- SAS Marketing Automation 6: How-to Video Library
- SAS Marketing Automation 6.1: User's Guide
- SAS Marketing Optimization 6.1: User's Guide
- SAS Real-Time Decision Manager 6.1: User's Guide
5.X
The documentation for SAS Customer Intelligence is intended for use by existing customers and requires an access key. You can obtain the access key from your SAS consultant or by contacting SAS Technical Support. To expedite your request, please include SAS Customer Intelligence in the subject field of the form. Be sure to provide the SAS Site Number for your software license along with your request.
SAS Customer Intelligence documentation
SAS Customer Intelligence 5.4
- SAS Customer Intelligence 5.4 Common Data Model: Data Dictionary
- SAS Customer Intelligence 5.4 Integration Utilities: User's Guide
- SAS Digital Marketing 5.4: Administrator's Guide
- SAS Digital Marketing 5.4: System Requirements
- SAS Digital Marketing 5.4: User's Guide
- SAS Digital Marketing 5.4: Web Studio User's Guide
- SAS Marketing Optimization 5.4: User's Guide
- Using SAS Marketing Optimization 5.4 and SAS Marketing Automation 5.4 to Optimize Campaigns
- SAS Real-Time Decision Manager 5.4: User's Guide
- SAS Real-Time Decision Manager 5.4: User's Guide - non-English PDF
- SAS Marketing Automation 5.4: Administrator's Guide
- SAS Marketing Automation 5.4: User's Guide
- SAS Marketing Automation 5.4: User's Guide - non-English PDF
SAS Decision Services 5.5
SAS Real-Time Decision Manager plug-in components have been renamed SAS Decision Services as of version 5.41. Access the administrative documentation for SAS Decision Services 5.5 for configuration and administration of the server components. SAS Decision Services
SAS Customer Intelligence 5.3
- SAS Customer Intelligence 5.3: Common Data Model Data Dictionary
- SAS Customer Intelligence 5.3: Integration Utilities User's Guide
- SAS Digital Marketing 5.3: Administrator's Guide
- SAS Digital Marketing 5.3: System Requirements
- SAS Digital Marketing 5.3: User's Guide
- SAS Marketing Automation 5.3: Administrator's Guide, Third Edition
- SAS Marketing Automation 5.3: User's Guide
- SAS Marketing Optimization 5.3: User's Guide
- SAS Real-Time Decision Manager 5.3: Administrator's Guide
- SAS Real-Time Decision Manager 5.3: User's Guide
SAS Customer Intelligence 5.1
- SAS Customer Intelligence Integration Utilities
- SAS Customer Intelligence 5.1: Administrator's Guide, Third Edition
- SAS Customer Intelligence 5.1 Common Data Model: Data Dictionary
- SAS Digital Marketing 5.1: Administrator's Guide
- SAS Digital Marketing 5.1: User's Guide
- SAS Digital Marketing 5.1: Web Studio User's Guide
- SAS Marketing Automation 5.1: User's Guide
- SAS Marketing Optimization: User's Guide
- SAS Real-Time Decision Manager 5.1: Administrator's Guide
- SAS Real-Time Decision Manager 5.1: User's Guide