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Problem Note 70465: Latency occurs in SAS® Studio 3.82 when a server directory contains thousands of files

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In SAS Studio 3.82, when a server directory contains thousands of files accessible to a userid, the following problems might occur:

  • SAS Studio is very slow to refresh the Server Files and Folders pane. 
  • At the initial sign-on, or if you leave the user interface (UI) idle in a tab and then return to it, the following dialog message is displayed:
Page Unresponsive. You can wait for it to become responsive or exit the page.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS StudioMicrosoft® Windows® for x643.829.4 TS1M8
Microsoft Windows 8 Enterprise 32-bit3.829.4 TS1M8
Microsoft Windows 8 Enterprise x643.829.4 TS1M8
Microsoft Windows 8 Pro 32-bit3.829.4 TS1M8
Microsoft Windows 8 Pro x643.829.4 TS1M8
Microsoft Windows 8.1 Enterprise 32-bit3.829.4 TS1M8
Microsoft Windows 8.1 Enterprise x643.829.4 TS1M8
Microsoft Windows 8.1 Pro 32-bit3.829.4 TS1M8
Microsoft Windows 8.1 Pro x643.829.4 TS1M8
Microsoft Windows 103.829.4 TS1M8
Microsoft Windows 113.829.4 TS1M8
Microsoft Windows Server 20083.829.4 TS1M8
Microsoft Windows Server 2008 R23.829.4 TS1M8
Microsoft Windows Server 2008 for x643.829.4 TS1M8
Microsoft Windows Server 2012 Datacenter3.829.4 TS1M8
Microsoft Windows Server 2012 R2 Datacenter3.829.4 TS1M8
Microsoft Windows Server 2012 R2 Std3.829.4 TS1M8
Microsoft Windows Server 2012 Std3.829.4 TS1M8
Microsoft Windows Server 20163.829.4 TS1M8
Microsoft Windows Server 20193.829.4 TS1M8
Microsoft Windows Server 20223.829.4 TS1M8
Windows 7 Enterprise 32 bit3.829.4 TS1M8
Windows 7 Enterprise x643.829.4 TS1M8
Windows 7 Home Premium 32 bit3.829.4 TS1M8
Windows 7 Home Premium x643.829.4 TS1M8
Windows 7 Professional 32 bit3.829.4 TS1M8
Windows 7 Professional x643.829.4 TS1M8
Windows 7 Ultimate 32 bit3.829.4 TS1M8
Windows 7 Ultimate x643.829.4 TS1M8
64-bit Enabled AIX3.829.4 TS1M8
64-bit Enabled Solaris3.829.4 TS1M8
Linux for x643.829.4 TS1M8
Solaris for x643.829.4 TS1M8
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.