SUPPORT / SAMPLES & SAS NOTES
Problem Note 70415: The SAS® Cache Locator fails to start after running the "Update Host Name References" task on the compute tier in SAS® Deployment Manager
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After you use the Update Host Name References task in a multi-tier Windows deployment, the SAS Cache Locator Service does not start. The configuration on the compute tier refers to the old host name.
In this scenario, no errors are detected in the Update Host Name task, and the Instructions.html file instructs you to manually start the Cache Locator using Windows Services.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | SAS Deployment Manager | Microsoft Windows 8 Enterprise 32-bit | 9.4 TS1M8 | |
| Microsoft Windows 8 Enterprise x64 | 9.4 TS1M8 | |||
| Microsoft Windows 8 Pro 32-bit | 9.4 TS1M8 | |||
| Microsoft Windows 8 Pro x64 | 9.4 TS1M8 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 TS1M8 | |||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 TS1M8 | |||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 TS1M8 | |||
| Microsoft Windows 8.1 Pro x64 | 9.4 TS1M8 | |||
| Microsoft Windows 10 | 9.4 TS1M8 | |||
| Microsoft Windows 11 | 9.4 TS1M8 | |||
| Microsoft Windows Server 2008 | 9.4 TS1M8 | |||
| Microsoft Windows Server 2008 R2 | 9.4 TS1M8 | |||
| Microsoft Windows Server 2008 for x64 | 9.4 TS1M8 | |||
| Microsoft Windows Server 2012 Datacenter | 9.4 TS1M8 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 TS1M8 | |||
| Microsoft Windows Server 2012 R2 Std | 9.4 TS1M8 | |||
| Microsoft Windows Server 2012 Std | 9.4 TS1M8 | |||
| Microsoft Windows Server 2016 | 9.4 TS1M8 | |||
| Microsoft Windows Server 2019 | 9.4 TS1M8 | |||
| Microsoft Windows Server 2022 | 9.4 TS1M8 | |||
| Windows 7 Enterprise 32 bit | 9.4 TS1M8 | |||
| Windows 7 Enterprise x64 | 9.4 TS1M8 | |||
| Windows 7 Home Premium 32 bit | 9.4 TS1M8 | |||
| Windows 7 Home Premium x64 | 9.4 TS1M8 | |||
| Windows 7 Professional 32 bit | 9.4 TS1M8 | |||
| Windows 7 Professional x64 | 9.4 TS1M8 | |||
| Windows 7 Ultimate 32 bit | 9.4 TS1M8 | |||
| Windows 7 Ultimate x64 | 9.4 TS1M8 | |||
| Microsoft® Windows® for x64 | 9.4 TS1M8 | |||