During an upgrade, the configuration of the SAS Job Monitor Administration component fails with the following error message in the configuration log:

The error occurs in environments with reverse proxy setups. The configuration script is coded to check for the HYPERAGNTC component on the host where the SAS Web Infrastructure Platform (iomsrv.httpserver.host) runs. However, in environments with reverse proxy setups, the HYPERAGNTC component can point to a reverse proxy instead. The code has been fixed to check for the HYPERAGNTC component using webappsrv.host instead of "iomsrv.httpserver.host".

To work around this problem, perform the following steps while SAS Deployment Manager is still running:

1. a. On the host where you see the error, backup the file: <SASHOME>\SASJobMonitorAdministration\2.2\Config\jobmntrhyp_config.xml

b. Edit the file as below:

On line 425 you should have: 
<equals arg1 = "$ {iomsrv.httpserver.host}" arg2 = "$ {@ {temp.fqid}. hyperagntc.agent.machine.name} "/> 
 

Replace the" $ {iomsrv.httpserver.host} "with the fully qualified domain name (FQDN) of this machine, 

for example: 
<equals arg1 =" hostname.domain.com "arg2 =" $ {@ {temp.fqid} .hyperagntc.agent.machine.name} "/> 

Save the file. 

c. In the SAS Deployment Wizard, click on "Retry". The configuration should complete successfully

d. If the SASHOME is shared, please roll back step B to replace the modified file with the original

 

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Job Monitor	Microsoft® Windows® for x64	2.2		9.4 TS1M4
		64-bit Enabled AIX	2.2		9.4 TS1M4
		64-bit Enabled Solaris	2.2		9.4 TS1M4
		HP-UX IPF	2.2		9.4 TS1M4
		Linux for x64	2.2		9.4 TS1M4
		Solaris for x64	2.2		9.4 TS1M4

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Job Monitor 2.2_M1 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/C1Y.html#62960

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The configuration of the SAS® Job Monitor Administration component fails with the error "${jobmntrhyp.status.UnknownFailure.msg}"during an upgrade. The failure occurs because the Job Monitor Admin configuration does not find the correct HYPERAGENTC component when multiple exist in metadata.

Type:	Problem Note
Priority:	medium

Date Modified:	2018-10-03 09:55:13
Date Created:	2018-09-20 11:13:10