Problem Note 59113: The error "Failed to attach to Java during SAS startup" occurs when you start SAS® 9.4
The following errors might occur when you are launching a SAS 9.4 session in a Windows 10 operating environment:
ERROR: Failed to attach to Java during SAS startup.
ERROR: Unable to load the java virtual machine.
ERROR: Proc javainfo did not run correctly.
ERROR: The ODS initializer failed to instantiate during SAS startup.
ERROR: Exception text: Assistive Technology not found:
com.sun.java.accessibility.AccessBridge
Workaround
To resolve this issue, follow these steps:
- Using Windows Explorer, open the following Windows directory: C:\Program Files\SASHome\SASVersionedJarRepository\eclipse
- In that directory, locate this file: com.sas.app.launcher.cacheFile
- Rename the file to com.sas.app.launcher.old.
- Restart the SAS application.
Operating System and Release Information
| SAS System | SAS Foundation | Microsoft Windows 8 Pro 32-bit | 9.4 | | 9.4 TS1M2 | |
| Microsoft® Windows® for x64 | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows 8 Enterprise 32-bit | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows 8 Enterprise x64 | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows 8 Pro x64 | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows 8.1 Enterprise x64 | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows 8.1 Pro 32-bit | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows 8.1 Pro x64 | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows 10 | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows Server 2008 | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows Server 2008 R2 | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows Server 2008 for x64 | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows Server 2012 Datacenter | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows Server 2012 R2 Std | 9.4 | | 9.4 TS1M2 | |
| Microsoft Windows Server 2012 Std | 9.4 | | 9.4 TS1M2 | |
| Windows 7 Enterprise 32 bit | 9.4 | | 9.4 TS1M2 | |
| Windows 7 Enterprise x64 | 9.4 | | 9.4 TS1M2 | |
| Windows 7 Home Premium 32 bit | 9.4 | | 9.4 TS1M2 | |
| Windows 7 Home Premium x64 | 9.4 | | 9.4 TS1M2 | |
| Windows 7 Professional 32 bit | 9.4 | | 9.4 TS1M2 | |
| Windows 7 Professional x64 | 9.4 | | 9.4 TS1M2 | |
| Windows 7 Ultimate 32 bit | 9.4 | | 9.4 TS1M2 | |
| Windows 7 Ultimate x64 | 9.4 | | 9.4 TS1M2 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-04-19 15:56:21 |
| Date Created: | 2016-10-06 16:24:31 |
