SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 58380: SAS® Enterprise Miner(tm) uses incorrect display-fonts on high resolution displays

DetailsAboutRate It

SAS Enterprise Miner might display fonts improperly in high-resolution environments. In general, the improper behavior is to use label text that is too large for the label that contains the text. At the same time, the text might be displayed using exceptionally small fonts. With this behavior, text is truncated (and possibly too small). The user interface is unreadable.

EXAMPLE


image label

 

 

These display issues occur when the display resolution approaches and passes 3200x1800.

 

 

This behavior has been observed with Windows 8.1 and Windows 10 when using any variety of SAS Enterprise Miner:

  • SAS Enterprise Miner Workstation
  • SAS Enterprise Miner Client
  • SAS Enterprise Miner via Java Web Start

 

The following tips might improve the appearance of the user interface.

  1. Screen resolution
    Using the native resolution of your display is typically best. However, the higher-resolution displays (in conjunction with the operating system, display drivers, and the application) are often the root of these types of issues. If your native resolution is near 3200x1800 or something similar, then try changing the resolution to something closer to 1920x1080. Test whether the display issue is improved. Experiment with different values for the screen resolution and evaluate the appearance of SAS Enterprise Miner after each change.

    Tip: Right-click the empty space on the desktop and choose Screen resolution.
     
  2. Font sizing
    Experiment with different values for font sizing and evaluate the appearance of SAS Enterprise Miner after each change.

    Tip: Control Panel ► Display See the "Change only the text size" section.
     
  3. Magnification
    Experiment with different values for magnification and evaluate the appearance of SAS Enterprise Miner after each change.

    Tip: Control Panel ► Display See the "Change the size of all items" section.
     
  4. Compatibility
    Try disabling display scaling and evaluate the appearance of SAS Enterprise Miner after making this change.

    Tip: Right-click the icon that you use to launch SAS Enterprise Miner and select Properties. On the Compatibility tab, check the box to "Disable display scaling on high DPI settings". Click OK. Launch SAS Enterprise Miner using this icon to re-evaluate the appearance of SAS Enterprise Miner.
     

Different combinations of these tips might yield different results. Be sure to experiment with different values within and across these tips to maximize the improvement that they might bring to the appearance of SAS Enterprise Miner in high resolution environments.  You should restart your computer after making any changes to confirm that the appearance of SAS Enterprise Miner has changed.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise MinerMicrosoft® Windows® for x6413.19.4 TS1M1
Microsoft Windows 8 Enterprise 32-bit13.19.4 TS1M1
Microsoft Windows 8 Enterprise x6413.19.4 TS1M1
Microsoft Windows 8 Pro 32-bit13.19.4 TS1M1
Microsoft Windows 8 Pro x6413.19.4 TS1M1
Microsoft Windows 8.1 Enterprise 32-bit13.19.4 TS1M1
Microsoft Windows 8.1 Enterprise x6413.19.4 TS1M1
Microsoft Windows 8.1 Pro 32-bit13.19.4 TS1M1
Microsoft Windows 8.1 Pro x6413.19.4 TS1M1
Microsoft Windows 1013.19.4 TS1M1
Microsoft Windows Server 200813.19.4 TS1M1
Microsoft Windows Server 2008 R213.19.4 TS1M1
Microsoft Windows Server 2008 for x6413.19.4 TS1M1
Microsoft Windows Server 2012 Datacenter13.19.4 TS1M1
Microsoft Windows Server 2012 R2 Datacenter13.19.4 TS1M1
Microsoft Windows Server 2012 R2 Std13.19.4 TS1M1
Microsoft Windows Server 2012 Std13.19.4 TS1M1
Windows 7 Enterprise 32 bit13.19.4 TS1M1
Windows 7 Enterprise x6413.19.4 TS1M1
Windows 7 Home Premium 32 bit13.19.4 TS1M1
Windows 7 Home Premium x6413.19.4 TS1M1
Windows 7 Professional 32 bit13.19.4 TS1M1
Windows 7 Professional x6413.19.4 TS1M1
Windows 7 Ultimate 32 bit13.19.4 TS1M1
Windows 7 Ultimate x6413.19.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.