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Problem Note 58147: The tooltip for the attachments icon in SAS® Enterprise Case Management shows an incorrect number of attachments

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When you position your pointer over the attachments icon Attachments paper clip icon in SAS® Enterprise Case Management, you should see a tooltip containing the total number of attachments for the entity. However, the tooltip might incorrectly include only attachments added with the icon and not include attachments added on the Notes tab of the entity. The problem occurs after you add an attachment on the Notes tab of the entity.

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementMicrosoft® Windows® for x646.39.4 TS1M2
64-bit Enabled AIX6.39.4 TS1M2
64-bit Enabled Solaris6.39.4 TS1M2
Linux for x646.39.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.