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Problem Note 57391: The Manage SAS File Types utility in the SAS® Deployment Manager fails to associate default products in SAS® 9.4

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In some SAS 9.4 instances, the Manage SAS File Types utility in the SAS Deployment Manager might become corrupted or damaged when co-installed alongside SAS® 9.2 and/or SAS® 9.3. When you select the Manage SAS File Types option from the SAS Deployment Manager, you see a table of file extensions and a list of installed SAS products to choose from. The list of SAS products might have one or more empty options. An example of this page with the missing option is shown in the screenshot below.


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If you select the Advanced: Select product for each extension option and click Next, it might appear that the next page has not displayed. If the page is displayed as expected, then your Manage SAS File Types utility is not encountering this specific failure. If the page is not displayed as expected, and clicking around the open window forces the window to update graphical elements, then you are experiencing this file type association issue. An example of the page with graphical failures is shown in the screenshot below.


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This problem might occur under the following circumstances:

  • You have SAS 9.4 installed and then you install a SAS 9.2 and/or SAS 9.3 product.
  • You have SAS 9.2 and/or SAS 9.3 installed, you install SAS 9.4, and you then run the SAS 9.2 or SAS 9.3 Manage SAS File Types utility.
  • You have SAS 9.2 and/or SAS 9.3 installed, you install SAS 9.4, and you then uninstall SAS 9.2 or SAS 9.3.

Workaround

This section discusses the method to repair your SAS 9.4 Manage File Types utility in the SAS Deployment Manager. The steps listed below detail the process to repair your SAS 9.4 installation.

  1. Invoke the SAS Deployment Wizard in your SAS 9.4 Software Depot by running the setup.exe file within your Software Depot folder. For more information about the SAS Software Depot in SAS 9.4, please review the SAS 9.4 Intelligence Platform: Installation and Configuration Guide.
  2. When prompted onscreen, select your language in the drop-down box and click OK.
  3. The first page that is displayed requests that you Select Deployment Task with several options. Select Install SAS software under End User Tasks and click Next.
  4. The Select Products to Install page contains a table with selectable products to install. Click the Clear All button at the bottom of the product table and then select the product titled SAS Foundation by selecting the check box to the left of the product name. Click Next to continue.
  5. On the Select SAS Foundation Products page, click the Clear All button to clear all the products. Base SAS® remains selected by default. Click Next to continue.
  6. Complete the remainder of the SAS Deployment Wizard to repair your SAS 9.4 Deployment Manager. For guidance on completing the rest of the installation, review the SAS 9.4 Foundation and Related Software: Installation Guide for Windows starting at step 9.

Once the SAS Deployment Wizard finishes repairing your SAS 9.4 installation, you should be able to launch the SAS Deployment Manager and select the appropriate file type associations for your system.

Caution: If you run the Manage SAS File Types utility for SAS 9.2 and/or SAS 9.3 after performing this workaround, the SAS 9.4 File Type Association utility might become corrupted, re-creating problems with the SAS 9.4 Manage SAS File Types utility in the SAS Deployment Manager. If the Manage SAS File Types utility becomes corrupted again, repeating the workaround above should resolve the issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Deployment ManagerWindows 7 Professional x649.49.49.4 TS1M09.4 TS1M4
Windows 7 Enterprise x649.49.49.4 TS1M09.4 TS1M4
Microsoft Windows Server 2012 Std9.49.49.4 TS1M09.4 TS1M4
Microsoft Windows Server 2012 R2 Std9.49.49.4 TS1M09.4 TS1M4
Microsoft Windows Server 2012 R2 Datacenter9.49.49.4 TS1M09.4 TS1M4
Microsoft Windows Server 2012 Datacenter9.49.49.4 TS1M09.4 TS1M4
Microsoft Windows Server 2008 for x649.49.49.4 TS1M09.4 TS1M4
Microsoft Windows Server 2008 R29.49.49.4 TS1M09.4 TS1M4
Microsoft Windows 109.49.49.4 TS1M09.4 TS1M4
Microsoft Windows 8.1 Pro x649.49.49.4 TS1M09.4 TS1M4
Microsoft Windows 8.1 Pro 32-bit9.49.49.4 TS1M09.4 TS1M4
Microsoft Windows 8.1 Enterprise x649.49.49.4 TS1M09.4 TS1M4
Microsoft Windows 8.1 Enterprise 32-bit9.49.49.4 TS1M09.4 TS1M4
Microsoft Windows 8 Pro x649.49.49.4 TS1M09.4 TS1M4
Microsoft Windows 8 Enterprise x649.49.49.4 TS1M09.4 TS1M4
Microsoft® Windows® for x649.49.49.4 TS1M09.4 TS1M4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.