Problem Note 57369: Communication definitions with a large number of external list values might cause a #1502 error in SAS® Customer Intelligence Studio
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In SAS® Marketing Automation, if a communication definition has a large number of external list values, a #1502 error might occur in SAS® Customer Intelligence Studio.
This behavior occurs when the following conditions are met:
- The communication definition contains a user-defined field with an external list that has a very large number of items (approximately 3,000 items or more).
- You open the Communication node properties dialog box and click the Custom Details tab.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 |
| Microsoft Windows 8 Enterprise 32-bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Enterprise x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro 32-bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8 Pro x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows 10 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 R2 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2008 for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Datacenter | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 R2 Std | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Microsoft Windows Server 2012 Std | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Enterprise 32 bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Enterprise x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Home Premium 32 bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Home Premium x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Professional 32 bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Professional x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Ultimate 32 bit | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Windows 7 Ultimate x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| 64-bit Enabled Solaris | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| HP-UX IPF | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Linux for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Solaris for x64 | 6.3 | 6.5 | 9.4 TS1M1 | 9.4 TS1M3 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#57369A fix for this issue for SAS Marketing Automation 6.3 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R60.html#57369| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2016-02-25 13:46:33 |
| Date Created: | 2016-01-06 15:26:45 |