Problem Note 54804: A null-pointer exception occurs in the SAS® 9.4 Web Administration Console (TS1M1) when you load user sessions
 |  |  |  |  |
In the first maintenance release for SAS 9.4, a null-pointer exception occurs when you select Users in the left navigation pane of the Web Administration Console. This problem occurs when you perform this action and you have accessed the console from the SAS® Information Delivery portal.
When you make that selection, Microsoft Internet Explorer processes for a long time. Then the following exception is generated either in the browser or in the application log file:
ERROR NOTICE Generated on Nov 19, 2014 9:42:54 AM Reference ID# Unknown or null user._6848c5008596007f:7eda4eda:149c766d636:34ea An exception has been detected in the Web Administration Console 9.4 application. This report also provides a snapshot of the state of the system at the time that the exception occurred. EXCEPTION null java.lang.NullPointerException at com.sas.text.NLFormats.getNLFormatsDups(NLFormats.java:890) at com.sas.text.NLFormats.checkAllDateTime(NLFormats.java:965) at com.sas.text.NLFormats.getPattern(NLFormats.java:281) at com.sas.framework.personalization.AbstractDateTimeFormat.getPattern(AbstractDateTi meFormat.java:62) at com.sas.framework.personalization.PreferredFormat.getDateFormat(PreferredFormat.ja va:211) at com.sas.framework.personalization.PreferredFormat.getTimeDate(PreferredFormat.java :83) . . .more message lines. . . SUMMARY About Web Administration Console 9.4 Build Date July 23, 2014 7:00:00 PM EDT SAS Product Description SAS Product ID SAS Product Name Web Administration Console 9.4 SAS Software Component Web Administration Console 9.4 Version 9.04.200 ( 904200.0.0.20140723190000_v940m2
To resolve this issue, implement the workaround steps that are recommended in SAS Note 54238, "The SAS® Web Administration Console displays old user sessions."
A fix for this issue is planned for a later release.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Information Delivery Portal | Microsoft Windows Server 2012 R2 Std | 4.4_M1 | 4.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 |
| Linux for x64 | 4.4_M1 | 4.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
| Solaris for x64 | 4.4_M1 | 4.4_M3 | 9.4 TS1M1 | 9.4 TS1M3 | ||
A fix for this issue for SAS Middle Tier 9.4_M2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/R75.html#54804A fix for this issue for SAS Middle Tier 9.4_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M92.html#54804| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2014-12-10 09:48:35 |
| Date Created: | 2014-12-08 16:11:28 |