SUPPORT / SAMPLES & SAS NOTES
Problem Note 41666: SAS® Management Console plug-in for SAS® Scalable Performance Data Server becomes unresponsive when using the Password Manager
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After you have applied hot fix B57003, the SAS® Management Console plug-in for SAS® Scalable Performance Data Server 4.52 might become unresponsive (hang) when you use the Password Manager.
The following errors appear in the SPD Server log:
11/18/10 07:11:15:(5788) SPDSSERV- SPDS User admin, OS User admin at node localhost has connected to Record Level Proxy 11/18/10 07:11:17:(5788) SPDSSERV- **** Handling Redirected SPDSCMD as PASSWD Request **** htExceptHandler: Exception detected, Exception Code 0xc0000005 htExceptHandler: Exception detected, Exception Code 0xc0000027
This behavior occurs only if you are running SPD Server on Microsoft® Windows®.
To circumvent the problem, remove hot fix B57003.
Alternatively, select the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SPDS | Scalable Performance Data Server | Microsoft Windows Server 2003 Datacenter 64-bit Edition | 4.52 HF3 | 4.52 HF4 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows XP 64-bit Edition | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft® Windows® for x64 | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows 2000 Advanced Server | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows 2000 Datacenter Server | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows 2000 Server | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows 2000 Professional | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows NT Workstation | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows Server 2003 Enterprise Edition | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows Server 2003 Standard Edition | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows Server 2003 for x64 | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows Server 2008 | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows Server 2008 for x64 | 4.52 HF3 | 4.52 HF4 | ||||
| Microsoft Windows XP Professional | 4.52 HF3 | 4.52 HF4 | ||||