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Problem Note 38056: A "Connection timed out:could be due to invalid address" error might occur when you perform import tasks

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If a firewall is in place between the SAS® Model Manager client and the SAS Model Manager server, then the client becomes unresponsive. The problem occurs if you click OK during any one of the following tasks:

  • importing documents
  • importing models
  • importing tables

The SAS® Analytics Platform server log shows the following error:

Connection timed out:could be due to invalid address

Click the Hot Fix tab in this note to access the hot fix for this issue.

The hot fix is specific to the version of the SAS Analytics Platform server that you are using. To determine which version of the SAS Analytics Platform server you are using, see this SAS Note: 18978 "How to determine the version of SAS Analytics Platform".



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Model ManagerSolaris2.12.39.1 TS1M3 SP49.2 TS2M3
AIX2.12.39.1 TS1M3 SP49.2 TS2M3
64-bit Enabled Solaris2.12.39.1 TS1M3 SP49.2 TS2M3
64-bit Enabled AIX2.12.39.1 TS1M3 SP49.2 TS2M3
Windows Vista2.12.39.1 TS1M3 SP49.2 TS2M3
Microsoft Windows XP Professional2.12.39.1 TS1M3 SP49.2 TS2M3
Microsoft Windows Server 2003 Standard Edition2.12.39.1 TS1M3 SP49.2 TS2M3
Microsoft Windows Server 2003 Datacenter Edition2.12.39.1 TS1M3 SP49.2 TS2M3
Microsoft Windows 2000 Server2.19.1 TS1M3 SP4
Microsoft Windows Server 2003 Enterprise Edition2.12.39.1 TS1M3 SP49.2 TS2M3
Windows Vista for x642.12.39.1 TS1M3 SP49.2 TS2M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.