Windows applications that reference components from the SAS^® Integration Technologies Client for Windows may crash unexpectedly. SAS^® applications such as JMP^® Genomics, SAS^® Enterprise Guide^®, and SAS^® Add-In for Microsoft Office can exhibit the problem. The problem is not limited to SAS applications. Custom applications written in Visual Basic, .Net, or other Windows languages may encounter the same behavior.

If the client application connects to SAS^® using strong encryption provided by SAS/SECURE™ software, then the crash typically occurs approximately twenty to ninety seconds after the client disconnects from SAS. If strong encryption is not used, then the crash typically occurs approximately twenty minutes after the client disconnects from SAS.

Depending on the SAS product being used, one of the following messages will be displayed when the crash occurs:

• SAS Enterprise Guide 4.2 has stopped working
• Microsoft Office Excel has encountered a problem and needs to close
• Microsoft Office Word has encountered a problem and needs to close

Operating System and Release Information

Product Family	Product	System	SAS Release
			Reported	Fixed*
SAS System	SAS Integration Technologies Client	Microsoft® Windows® for x64	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Datacenter Edition	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Enterprise Edition	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows Server 2003 Standard Edition	9.2 TS2M0	9.3 TS1M0
		Microsoft Windows XP Professional	9.2 TS2M0	9.3 TS1M0
		Windows Vista	9.2 TS2M0	9.3 TS1M0

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Integration Technologies Client 9.22 is available at:

http://ftp.sas.com/techsup/download/hotfix/HF2/A61.html#37387

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Windows applications such as JMP® Genomics, SAS® Enterprise Guide® , SAS® Add-In for Microsoft Office , or custom written applications may crash after they disconnect from SAS®.

Type:	Problem Note
Priority:	high

Date Modified:	2009-10-09 15:28:00
Date Created:	2009-10-08 12:25:11