SAS Technical Support and Licensing Operations US-based operations will be closed on Monday, May 27, 2024, for the Memorial Day holiday.

The Global SAS Customer Engagement Center will be available via email and Live Chat with limited support hours, from 9:00 a.m. - 12:00 p.m. ET. To reach Customer Engagement click here.

Normal business hours will resume at 9:00 AM ET on Tuesday, May 28, 2024.


Critical problem support

Critical problem support, as defined by the Support Services and Policies, is available during this time. To reach Technical Support for critical problem support via phone, dial 1-919-677-8008 or 1-800-727-0025 (US & Canada). If you are outside of North America, contact your local SAS office.

Alternate resources

You can visit SAS Support on the web to access online resources and find solutions to common problems.  SAS Support Communities can also be used to get help from fellow SAS practitioners around the world, 24/7.


SAS offices outside the United States will operate according to their individual country schedules and holiday observance policies.

Thank you for using SAS Software!