Troubleshooting a SAS Deployment

Installation errors can happen. Most installation errors are due to one of these reasons:

corrupted installation files

Run the SAS Depot Checker Utility to assess the integrity of the files in your SAS Software Depot. If you find errors, download depot again. Then, attempt the installation again.

For more information, see Checking Your SAS Software Depot.
inappropriate operating environment

Review the SAS system requirement appropriate for your operating system available at http://support.sas.com/resources/sysreq/index.html.
unfulfilled system requirements

Review the SAS system requirements appropriate for your operating system available at http://support.sas.com/resources/sysreq/index.html.
processes on the computer that interfere with the installation

Shut down all unnecessary processes on the machine, and re-install SAS.

For more information, see Deploying SAS Foundation.

Tip

Two SAS logs, SDW_date-installed_time-installed.log and IT_date-time-stamp.log, are helpful for troubleshooting a failed SAS deployment. Using the error message text from these logs, you can search http://support.sas.com for solutions. For more information, see http://support.sas.com/kb/49/799.html.