Problem Note 14976: "Error: Change User ID. SAS Service Pack Installer could not locate a
SAS 9.1.3 installation. This may be due to using a user ID that is
different than the one used to perform the original installation."
When you install SAS Service Pack 1 from the web site or from the SAS
Service Pack Installer CD to an existing installation of SAS 9.1.3, the
following error message might appear:
Error: Change User ID
The SAS Service Pack Installer could not locate a SAS 9.1.3
installation. This may be due to using a user ID that is different
than the one used to perform the original installation. If this is
the case, you should exit the SAS Service Pack Installer and restart
using the original user ID.
If you continue, the Service Pack installation and configuration may
not complete successfully. Would you like to stop applying the
service pack at this time?
"Yes" "No"
Select "No" to allow the installation to complete.
Then, during the installation of the service pack, a dialog box appears
with the following items:
* Mid-Tier and Desktop Client Service Pack
* SAS Foundation Service Pack
* SAS Configuration Wizard
The installation checks for the first two products even if these
products are not installed. This is expected behavior.
The same behavior also occurs when you install SAS Service Pack 2 to
an existing installation of SAS 9.1.3. For the SAS 9.1.3 Foundation
installation, you only need the Service Pack 2 for SAS Foundation CD.
For the SAS 9.1.3 Foundation installation on a Windows 64-bit platform,
the Service Pack 2 for Foundation is part of the SAS Setup and is not
included in the kit. It is installed automatically.
See SAS Note #014985 for troubleshooting steps.
Operating System and Release Information
SAS System | Base SAS | Microsoft Windows 2000 Server | 9.1 TS1M3 SP1 | |
Microsoft Windows Server 2003 Datacenter Edition | 9.1 TS1M3 SP1 | |
Microsoft Windows Server 2003 Enterprise Edition | 9.1 TS1M3 SP1 | |
Microsoft Windows Server 2003 Standard Edition | 9.1 TS1M3 SP1 | |
Microsoft® Windows® for 64-Bit Itanium-based Systems | 9.1 TS1M3 SP1 | |
Microsoft Windows NT Workstation | 9.1 TS1M3 SP1 | |
Microsoft Windows XP Professional | 9.1 TS1M3 SP1 | |
Microsoft Windows 2000 Advanced Server | 9.1 TS1M3 SP1 | |
Microsoft Windows 2000 Datacenter Server | 9.1 TS1M3 SP1 | |
Microsoft Windows 2000 Professional | 9.1 TS1M3 SP1 | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | alert |
Topic: | System Administration ==> Installation
|
Date Modified: | 2005-07-05 13:47:38 |
Date Created: | 2005-04-12 13:26:09 |