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SAS maintains outstanding levels of support and customer satisfaction through self-help and assisted-help resources.

Self Help

While we pride ourselves on fast and accurate responses to customer questions and problems, SAS provides an array of resources to enable you to find answers and resolve problems on your own, without having to contact Technical Support.

Assisted Help

SAS provides real-time support when you are unable to address a problem successfully on your own or have a question that is not answered through Self-Help resources.