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Goutam's research has been published in many scholarly journals such as Journal of Interactive Marketing, Journal of Advertising Research, Journal of Advertising, Journal of Business Research, and Industrial Marketing Management. He coauthored the book Contemporary Database Marketing. In addition, Goutam has served on the editorial review board of Journal of Business Research and Journal of Academy of Marketing Science. He has chaired the national conference for direct marketing educators in 2004 and 2005 and co-chaired the M2007 data mining conference. Goutam has also consulted extensively on issues related to developing digital business strategy, building and managing customer relationships, product development, and management and creation of e-business models with companies such as Aetna, Mercruiser, Thrifty Rent-A-Car, Berendsen Fluid Power, Globe Life Insurance, Vanguard Realtors, Hilti, Love's Travel Stops, etc. He is the founder of the SAS and OSU Data Mining Certificate program as well as SAS and OSU Business Analytics Certificate program at Oklahoma State University.
Managing and Analyzing Unstructured Data Using SAS Text Analytics: A Practical Guide is a hands-on guide that provides detailed instructions and explanations of how to do text analytics. Filled with examples, analyses, as well as case studies, the authors take readers step-by-step through applying text analytics using primarily the point-and-click interfaces of SAS Enterprise Miner, SAS Text Miner, SAS Content Categorization Studio, SAS Information Retrieval Studio, and SAS Sentiment Analysis studio.
Intermediate users looking to retrieve, organize, categorize, analyze, interpret and use textual data for generating insights about customer and prospects’ behaviors and sentiments will benefit from this book and will quickly be able to put new skills into solving the text analytics problems of their industry.
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