Problem Note 68650: SAS® Visual Analytics applications might not start after you apply Hot Fix I9T005
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SAS Visual Analytics Hot Fix I9T005 might prevent SAS Visual Analytics web applications from starting in certain configurations, such as environments that use AES encryption. You might see this error in the application log files if you encounter this issue:
2021-12-01 03:46:51,749 [localhost-startStop-5] WARN [unknown] com.sas.net.crypto.Crypto - com.sas.net.crypto.rsa.RsaCrypto not found in classpath
2021-12-01 03:47:29,561 [localhost-startStop-5] ERROR [unknown] com.sas.services.deployment.OMRMetadataSource - Unable to open a connection to the SAS Metadata Server on "sasvavs.sgp.sas.com:8561".
com.sas.metadata.remote.MdException: An exception was thrown during the encryption key exchange.
2021-12-01 03:47:29,561 [localhost-startStop-5] ERROR [unknown] com.sas.services.deployment.OMRMetadataSource - Unable to open a connection to the SAS Metadata Server on "sasvavs.sgp.sas.com:8561".
com.sas.metadata.remote.MdException: An exception was thrown during the encryption key exchange.
If you encounter this problem, contact SAS Technical Support for assistance.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Analytics | Linux for x64 | 7.51 | 9.4 TS1M7 | ||
| Microsoft® Windows® for x64 | 7.51 | 9.4 TS1M7 | ||||
A fix for this issue for SAS Visual Analytics 7.51 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/I9T.html#68650| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-12-03 08:04:27 |
| Date Created: | 2021-12-01 15:00:47 |