Problem Note 66398: SAS® Visual Analytics geo maps might not display map data and return "Error invoking reportData service: job exceeded timeout value of 15 seconds"
SAS Visual Analytics geo maps might not display map data and return the following error:
Unable to retrieve region geometries: Error processing map regions request - Error invoking reportData service: job exceeded timeout value of 15 seconds.
This issue most often occurs with geo region maps that use custom geographic providers with high cardinality.
To work around this error, filter the report data displayed on the geo map or reduce the cardinality of the geographic provider data.
Contact SAS Technical Support if you are unable to implement either of the workarounds.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
SAS System | SAS Visual Analytics | Cloud Foundry | 8.5 | | Viya | |
Linux for x64 | 8.5 | | Viya | |
Microsoft® Windows® for x64 | 8.5 | | Viya | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
SAS Visual Analytics geo maps might not display map data and return the following error: "Unable to retrieve region geometries: Error processing map regions request - Error invoking reportData service: job exceeded timeout value of 15 seconds."
Type: | Problem Note |
Priority: | high |
Date Modified: | 2020-09-15 07:36:02 |
Date Created: | 2020-07-30 11:16:16 |