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Problem Note 59495: SAS® 9.3 and SAS® 9.4 solutions might return an error message and stop working during the licensing warning period

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SAS 9.3 and SAS 9.4 solutions might stop working during the licensing warning period. You might also see an error message similar to either of the following messages:

Example 1:

You have attempted to access an application that is not licensed for use. Please contact your system administrator for more information.

Example 2:

There are no available workspaces. Contact your administrator for assistance.

Note: The error messages vary depending on the solution.

The problem occurs because of the way that SAS validates licenses in metadata via the platform’s validation service or because of how you update you license in metadata.

To address this issue, click the Hot Fix tab in this note and apply the hot fix. If applying the hot fix is not feasible, contact SAS Technical Support.

Related SAS Notes

  • SAS KB0036147, "SAS® Visual Analytics Hub 7.2, 7.3, or 7.4 might be missing applications when you click the Home icon"
  • SAS Note 56889, "SAS® Visual Analytics Explorer returns the error 'You have attempted to access an application that is not licensed for use'"
  • SAS Note 57717, "A setinit warning message is not reported in the SAS® log for Java based, SAS® IT Resource Management 3.7 adapters in the expiration warning period"


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemBase SASWindows 7 Ultimate 32 bit9.39.3 TS1M0
Microsoft® Windows® for x649.39.3 TS1M0
Microsoft Windows Server 2003 Datacenter Edition9.39.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition9.39.3 TS1M0
Microsoft Windows Server 2003 Standard Edition9.39.3 TS1M0
Microsoft Windows Server 2003 for x649.39.3 TS1M0
Microsoft Windows Server 20089.39.3 TS1M0
Microsoft Windows Server 2008 R29.39.3 TS1M0
Microsoft Windows Server 2008 for x649.39.3 TS1M0
Microsoft Windows XP Professional9.39.3 TS1M0
Windows 7 Enterprise 32 bit9.39.3 TS1M0
Windows 7 Enterprise x649.39.3 TS1M0
Windows 7 Home Premium 32 bit9.39.3 TS1M0
Windows 7 Home Premium x649.39.3 TS1M0
Windows 7 Professional 32 bit9.39.3 TS1M0
Windows 7 Professional x649.39.3 TS1M0
64-bit Enabled AIX9.39.3 TS1M0
Windows Vista for x649.39.3 TS1M0
Windows 7 Ultimate x649.39.3 TS1M0
Windows Vista9.39.3 TS1M0
64-bit Enabled HP-UX9.39.3 TS1M0
64-bit Enabled Solaris9.39.3 TS1M0
HP-UX IPF9.39.3 TS1M0
Linux9.39.3 TS1M0
Linux for x649.39.3 TS1M0
Solaris for x649.39.3 TS1M0
Microsoft Windows Server 2012 Std9.49.49.4 TS1M09.4 TS1M5
Microsoft Windows Server 2012 R2 Std9.49.49.4 TS1M09.4 TS1M5
Microsoft Windows Server 2012 R2 Datacenter9.49.49.4 TS1M09.4 TS1M5
Microsoft Windows Server 2012 Datacenter9.49.49.4 TS1M09.4 TS1M5
Microsoft Windows 109.49.49.4 TS1M09.4 TS1M5
Microsoft Windows 8.1 Pro x649.49.49.4 TS1M09.4 TS1M5
Microsoft Windows 8.1 Pro 32-bit9.49.49.4 TS1M09.4 TS1M5
Microsoft Windows 8.1 Enterprise x649.49.49.4 TS1M09.4 TS1M5
Microsoft Windows 8.1 Enterprise 32-bit9.49.49.4 TS1M09.4 TS1M5
Microsoft Windows 8 Pro x649.49.49.4 TS1M09.4 TS1M5
Microsoft Windows 8 Enterprise x649.49.49.4 TS1M09.4 TS1M5
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.