Several issues have occurred that are related to Windows 8.1 Update 1 and Windows Server 2012 R2 Update 1. This SAS Note describes the issues and, where available, the workarounds and hot fixes for handling the resulting conditions.

Issues

Issue 1: When you attempt to install SAS^® 9.3 (TS1M2) revision 13w18 or later, SAS^® 9.4 (TS1M0), or SAS^® 9.4 (TS1M1)

After you apply Windows 8.1 Update 1 or Windows Server 2012 R2 Update 1 and attempt to install SAS 9.3 (TS1M2) revision 13w18 or later, SAS 9.4 (TS1M0), or SAS 9.4 (TS1M1), this error message might appear:

The SAS Deployment Wizard is not able to proceed with the installation. 
A possible reason is that the software order you are installing was subsetted from the original order, 
but the operating system you are installing the software on was not included in the subset process. 
Provide this error message to the person who gave you the software. If this does not resolve the problem,
contact SAS Technical Support for assistance.

Here is another error message that might appear:

You’ve attempted to install software intended for one operating system on a
machine using a different operating system. You should either install on a machine using the 
operating system you downloaded for or return to the download site and download the appropriate 
software for your operating system.

During installation, the only installation log created is the C:\Users\installer-user-ID\AppData\Local\SAS\SASDeploymentWizard\setuptimestamp.log file. No sdwtimestamp.log file is created.

Issue 2: When you already have Java clients from SAS 9.3 (TS1M2) revision 13w18 or later, SAS 9.4 (TS1M0), or SAS 9.4 (TS1M1) installed

If any Java clients from SAS 9.3 (TS1M2) revision 13w18 or later, SAS 9.4 (TS1M0), or SAS 9.4 (TS1M1) are already installed and you apply Windows 8.1 Update 1 or Windows Server 2012 R2 Update 1 and then invoke the SAS Java clients, this error message might appear:

Issue 3: The SAS^® Download Manager 1.58 might fail

Another reported issue is that the SAS Download Manager 1.58 fails if Update 1 has been applied. The same error shown above occurs:

Issue 4: The SAS^® Enterprise Guide^® 6.1 and SAS^® Add-In 6.1 for Microsoft Office Independent Installers might fail

Another reported issue is that the SAS Enterprise Guide 6.1 and SAS Add-In 6.1 for Microsoft Office independent installation (the stand-alone executables) fail to install if Update 1 has been applied. The same error shown above occurs:

Issue 5: Downloadable products do not launch

Another reported issue is that some of the products download successfully but cannot install successfully. The following error message appears::

These are the affected products:

• CGI Tools for Release 9.4 SAS/IntrNet Software Release 9.4_M2 - AUG 2014
• SAS SQL Library for CRelease 9.4 - AUG 2014
• SAS XML MapperRelease 9.4_M2 - AUG 2014
• SAS/GRAPH^® Java Applets 94.110 13w26 - JUN 2013

Verify That Update 1 Is on Your PC

To verify that Update 1 is in place on your machine, navigate to Easiest Way to Tell if Windows 8.1 Update 1 is Installed.

Fixes, Hot Fixes, and Workarounds

Fix

Issue 1 is fixed in SAS 9.3 (TS1M2) revision 14w19 and SAS 9.4 (TS1M1) revision 14w19, which were both released 6 May 2014. To obtain either of these, contact SAS Contracts.

Issue 3 is fixed in the SAS Download Manager 1.59 and later. Click this link for the SAS Download Manager.

Issue 4 is fixed in SAS 9.4 (TS1M2) revision 14w32, which was released in August 2014.

Issue 5 is fixed in SAS 9.4 (TS1M2) revision 14w32, which was released in August 2014.

Hot Fix

For issue 2 for SAS^® Management Console:

• A fix for this issue available for both for SAS Management Console 9.3_M2 and 9.4_M1. Click the Hot Fix tab at the top of this note.

For issue 2 for SAS^® Information Map Studio:

• A fix for this issue for SAS Information Map Studio 4.31_M2 and 4,4_M1 is available. Click the Hot Fix tab at the top of this note.

For issue 2 for SAS^® OLAP Cube Studio:

• A fix for this issue for SAS OLAP Cube Studio 4.3_M2 and 4.4_M1 is available. Click the Hot Fix tab at the top of this note.

For issue 2 for SAS^® Enterprise Miner™:

• A fix for this issue for SAS Enterprise Miner 12.1 and 13.1 is available. Click the Hot Fix tab at the top of this note.

Workarounds for Issues 1, 2, 3, and 4

Workarounds exist for Issue 1, Issue 2, Issue 3, and Issue 4. For these workarounds, contact SAS Technical Support here and mention this SAS Note.

Alternative Workaround for All Issues

1. Navigate to Control Panel ► System and Security ► Windows Update.
2. Select Check for Updates or View Update History.

You should see Update for Windows (KB2919355) listed.

3. Right-click and select Uninstall.

Related SAS Note

• SAS Note 53274: Windows 8.1 Update 1 or Windows Server 2012 R2 Update 1 might cause batch commands for the SAS^® 9.4 Deployment Backup and Recovery Tool to fail

Operating System and Release Information

A fix for this issue for SAS Management Console 9.3_M2 is available at:

A fix for this issue for SAS Management Console 9.4_M1 is available at:

A fix for this issue for SAS Information Map Studio 4.31_M2 is available at:

A fix for this issue for SAS Information Map Studio 4.4_M1 is available at:

A fix for this issue for SAS OLAP Cube Studio 4.3_M2 is available at:

A fix for this issue for SAS OLAP Cube Studio 4.4_M1 is available at:

A fix for this issue for SAS Enterprise Miner 12.1 is available at:

A fix for this issue for SAS Enterprise Miner 13.1 is available at: