After you apply Windows 8.1 Update 1 or Windows Server 2012 R2 Update 1, batch commands for the SAS 9.4 Deployment Backup and Recovery tool might fail.

When the problem occurs, the batch command is not executed. No error message is visible in the Windows command prompt window. When you examine the log file, the following INFO messages indicating the problem are found:

INFO: EnvCalls::isWow64=rc(system info) FALSE
Fri Jun 20 17:26:47 2014
INFO: MessageDisplay=This application does not support your platform.

You can find the log files created for the batch commands in this location: C:\Users\userID\AppData\Local\SAS\SASDeploymentWizard

The names of these log files begin with the batch command that was executed. Here is an example:

Click the Hot Fix tab in this note to access the hot fix for this issue.

Related SAS Note

SAS Note 52767: Windows 8.1 Update 1 or Windows Server 2012 R2 Update 1 might cause a SAS^® installation to fail and installed SAS^® Java clients to not open

Operating System and Release Information

A fix for this issue for SAS Intelligence Platform Object Framework 9.4_M1 is available at:

A fix for this issue for SAS Intelligence Platform Object Framework 9.4 is available at: