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Problem Note 43943: SAS® Scalable Performance Data Server® on Windows might experience problems with performance or appear unresponsive

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When using SAS® Scalable Performance Data Server on Windows, you might find that the system appears unresponsive, or that performance is slow or that server disconnects occur. The problem is that the Windows system file cache is consuming all available memory when the RANDOM ACCESS I/O method is used. The file cache manager keeps all of the data pages open until all available memory is consumed.

Refer to Problem Note 39615 for a complete explanation and to access a hot fix that corrects the problem.

In addition to applying that hot fix, you must upgrade to the latest maintenance release of SAS Scalable Performance Data Server. Select the Hot Fix tab in this note to access the hot fix that applies the upgrade.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SPDSScalable Performance Data ServerMicrosoft Windows Server 2003 Enterprise 64-bit Edition4.524.52 HF5
Microsoft Windows Server 2003 Enterprise Edition4.524.52 HF5
Microsoft Windows Server 2003 Standard Edition4.524.52 HF5
Microsoft Windows Server 20084.524.52 HF5
Microsoft Windows Server 2003 Datacenter 64-bit Edition4.524.52 HF5
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.