To see the new features that are available with SAS 9.3, see What's New.
Q. Is SAS 9.3 an update or upgrade of SAS 9.2?
A. No, SAS 9.3 is a new release and should be installed in a directory that is separate and empty from any previous SAS installation. By default, the SAS® Deployment Wizard installs SAS 9.3 to the following locations:
Q. Where can I find documentation for installing and using SAS 9.3?
A. Installation documentation for all supported operating systems is located on the SAS 9.3 Install Center Documentation page.
Q. What logs can be used to troubleshoot SAS 9.3 installations?
A. See SAS Note 42646 "Troubleshooting the SAS® 9.3 installation process in a Windows operating environment."
Q. Which Java Runtime Environment (JRE) is required for SAS 9.3?
A. Java Runtime Environment 1.6.0_24 is the baseline JRE version that is required by SAS 9.3. The SAS Deployment Wizard executes a java -fullversion command to verify the functionality of the required JRE. This command also verifies that the jvm.dll file is working.
If the correct JRE is not found by the SAS Deployment Wizard, it is installed automatically when you select Use the recommended Java Runtime Environment. Otherwise, select Select an Existing Java Runtime Environment and point to a JRE that is in a different directory location or a version that is already installed and is a later version than the default.
Q. Can I use personal depots or client depots with SAS 9.3?
A. No, this functionality has been replaced with the ability to subset an order either during download time or when managing orders. See SAS Note 40426 "The SAS® 9.3 depot subsetting option replaces the client and server installation model used by earlier SAS® releases for Windows environments" for more information.
Q. Can I add a SAS 9.3 order to a SAS 9.2 depot?
A. No, SAS® Download Manager 1.5 does not allow the combination of SAS 9.2 and SAS 9.3 orders. You should not combine SAS 9.2 and SAS 9.3 depots. See SAS Note 42914 "A SAS® 9.2 order cannot be combined with a SAS® 9.3 order in the same SAS Software Depot" for more information.
Q. I am receiving my SAS 9.3 order as an Electronic Software Download (ESD). Instead, can I request media?
A. See SAS Note 30882 "Frequently asked questions about SAS® 9.2 and SAS® 9.3."
Q. Can SAS 9.1.3, SAS 9.2, and SAS 9.3 coexist on the same server? What about SAS 8.2 and SAS 9.3?
A. SAS 9.1.3, SAS 9.2, and SAS 9.3 can coexist on the same server. However, SAS 9.3 cannot be installed to the same directory location as SAS 9.2.
SAS 8.2 and SAS 9.3 can coexist on the same server as long as the operating system is supported for both releases.
It is important to note that in order for these releases to work on the same machine, you must install the SAS releases from the earliest to the latest. For example, install SAS 8.2, SAS 9.1.3, SAS 9.2, and then SAS 9.3. Do not forget to reboot your system after each installation.
Q. SAS 9.2 uses the SAS Deployment Wizard.
Does SAS 9.3 use the SAS Deployment Wizard?
A. Yes, the SAS Deployment Wizard is used with SAS 9.3 installations and the SAS Deployment Manager. Some features have changed. See the SAS® Deployment Wizard and SAS® Deployment Manager 9.3: User’s Guide for more details.
Q. Can I install SAS 9.3 quietly?
A. Yes. The SAS Deployment Wizard is the common interface that is used to install and deploy all SAS 9.3 software. The commands to quietly deploy SAS 9.3 are the same as those that are used with SAS 9.2. For more information, see the SAS® Deployment Wizard and SAS® Deployment Manager 9.3: User’s Guide. See Chapter 3—SAS Deployment Wizard: Command Line Options.
Q. Can I uninstall SAS 9.3 quietly?
A. Yes, a new feature of SAS 9.3 is the ability to quietly uninstall SAS 9.3 using the uninstall tool. You can find more details about this subject in "Chapter 5 — SAS Deployment Manager Tasks (Quiet Removal of SAS Software)" in the SAS® Deployment Wizard and SAS® Deployment Manager 9.3: User’s Guide.
When I installed SAS 9.2, the order included the SAS Installation Data (SID) file. Do SAS 9.3 orders also include the SAS Installation Data?
A. Yes, the correct SID file is still included in your Electronic Software Download and is saved to the SAS-Software-Depot\sid_files\ directory.
When you renew your SAS license, a new SID file is sent by e-mail to the SAS Installation Representative.
For your reference, the form of the new SID filename is SAS93_order-number_site-number_operating-system.txt.
Q. How can I get my SAS Order E-mail (SOE) re-sent to me?
A. The fastest method is to submit the required information from the Administrator Services page.
For customers in the U.S., another method is to contact SAS Contracts Customer Service at (800) 727-0025 and request that the SOE be re-sent. In other countries, please contact your local office. Note that the SOE will be sent to the designated SAS representative for your company.
Q. I am installing SAS 9.3 for the first time, and the SID file in my SAS software depot has expired.
Can I still install SAS 9.3 successfully?
A. As long as the expiration date is still within the grace period (typically 90 days from the original expiration date), you will be able to install the software. If, however, the expiration date is not within the grace period, you must obtain a new SID file from SAS Contracts Customer Service.
You can download the SAS Software Depot using the original Order Number and Installation Key even if the SID file has expired.
Note that when you renew your SAS license, the new SID file will be sent by e-mail as usual.
Q. Where can I find directions for applying a renewal SID file?
A. The License Assistance Web page provides complete directions for all supported platforms and SAS releases. See the section "Applying a License File and Troubleshooting License Issues."
I received a message that says that my download count exceeds the maximum limit of the ESD.
What does this message mean?
A. The SAS Download Manager is not intended to be used by each user that is requesting SAS 9.3. Instead, you should download a single copy of SAS 9.3 to a shared network location from which users can access and install the software.
The SAS Deployment Wizard, which is an interface application within the SAS Software Depot, provides distribution methods for SAS 9.3. You can create media, copy the depot to a shared location, or create specific depots for specific users. You can find more information in the SAS® Deployment Wizard and SAS® Deployment Manager 9.3: User’s Guide.
Q. I do not need all the languages that are included with SAS 9.3 and would
like to remove all but English in order to save disk space. What is the best way to remove the unwanted languages?
A. With SAS 9.3, languages can be subsetted at download time or later using the SAS Deployment Wizard. You can find more details about this subject in "Chapter 3 (Subsetting an Order)" in the SAS® Deployment Wizard and SAS® Deployment Manager 9.3: User’s Guide.
If I have multiple orders in my depot, will I have multiple versions of the installation program (SAS Deployment Wizard) and the SAS Migration utility?
A. No, you will have only the most recent version of the SAS Deployment Wizard and the SAS Migration Utility.
Q. Can I copy an existing depot (standard or subsetted) to another location?
Q. How can I create an exact copy of a depot to a machine that is not networked?
A. The SAS Software Depot Copy Utility is a new tool that is available with SAS 9.3 orders. This utility copies an entire depot and places it in a target location via FTP. Another option is to run setup.exe from the existing depot, select Create or Add to a SAS Software Depot, and provide the new depot location.
For more information, see the section "Moving Between Non-Shared Network Locations" in Chapter 1 of the SAS® Deployment Wizard and SAS® Deployment Manager 9.3: User’s Guide.
|Product Family||Product||System||SAS Release|
|SAS System||N/A||z/OS||9.3 TS1M0|
|Microsoft® Windows® for 64-Bit Itanium-based Systems||9.3 TS1M0|
|Microsoft Windows Server 2003 Datacenter 64-bit Edition||9.3 TS1M0|
|Microsoft Windows Server 2003 Enterprise 64-bit Edition||9.3 TS1M0|
|Microsoft® Windows® for x64||9.3 TS1M0|
|Microsoft Windows Server 2003 Datacenter Edition||9.3 TS1M0|
|Microsoft Windows Server 2003 Enterprise Edition||9.3 TS1M0|
|Microsoft Windows Server 2003 Standard Edition||9.3 TS1M0|
|Microsoft Windows Server 2003 for x64||9.3 TS1M0|
|Microsoft Windows Server 2008||9.3 TS1M0|
|Microsoft Windows Server 2008 for x64||9.3 TS1M0|
|Microsoft Windows XP Professional||9.3 TS1M0|
|Windows 7 Enterprise 32 bit||9.3 TS1M0|
|Windows 7 Enterprise x64||9.3 TS1M0|
|Windows 7 Home Premium 32 bit||9.3 TS1M0|
|Windows 7 Home Premium x64||9.3 TS1M0|
|Windows 7 Professional 32 bit||9.3 TS1M0|
|Windows 7 Professional x64||9.3 TS1M0|
|Windows 7 Ultimate 32 bit||9.3 TS1M0|
|Windows 7 Ultimate x64||9.3 TS1M0|
|Windows Vista||9.3 TS1M0|
|Windows Vista for x64||9.3 TS1M0|
|64-bit Enabled AIX||9.3 TS1M0|
|64-bit Enabled HP-UX||9.3 TS1M0|
|64-bit Enabled Solaris||9.3 TS1M0|
|HP-UX IPF||9.3 TS1M0|
|Linux for x64||9.3 TS1M0|
|Linux on Itanium||9.3 TS1M0|
|Solaris for x64||9.3 TS1M0|
|Date Modified:||2011-07-12 12:39:08|
|Date Created:||2011-02-14 15:20:07|