Usage Note 37986: Enabling client-side debug logging for SAS® Customer Intelligence Studio
SAS Customer Intelligence Studio enables you to increase logging levels when you need to troubleshoot. In order to create a more detailed log, follow these steps:
- Create a log4j.properties configuration file in the SAS Customer Intelligence
Studio install directory using this content: log4j.properties. The install directory varies, depending on which version of SAS Customer Intelligence Studio you use:
- For SAS Customer Intelligence Studio 5.3:
C:\Program
Files\SAS\SASCustomerIntelligenceStudio\5.3
- For SAS Customer Intelligence Studio 5.4:
C:\Program
Files\SAS\SASCustomerIntelligenceStudio\5.4
- For SAS Customer Intelligence Studio 5.41:
C:\Program
Files\SASHome\SASCustomerIntelligenceStudio\5.41
- Change the SASFileAppender file parameter so that it contains a folder path on your client computer.
Ensure that the folder exists and has permission settings that allow the log to be created. For example, you could set the location parameter to the following:
- log4j.appender.SASFileAppender.File=C:/logfiles/sascis.log
- Add the following line to the end of the argument list in the file sasmaclient.ini. Include the full path to the log4j.properties file, as in the example. Put only one JavaArgs entry per line and ensure that the arguments are ordered sequentially (JavaArgs_1, JavaArgs_2, and so on). You might need to change the "9" in the example below to the next argument number in the argument sequence for your own sasmaclient.ini file.
- JavaArgs_9=-Dlog4j.configuration="file:\C:\Program
Files\SAS\SASCustomerIntelligenceStudio\5.3\log4j.properties"
- Start SAS Customer intelligence Studio and log in. The logging information is written to the SASFileAppender.File location.
If you require more detailed logging on the SAS Customer Intelligence
MidTier, follow these instructions: SAS Note
37978, "Enabling debug logging in SAS® Customer Intelligence 5.3".
You can also run the sasmaclient_console.exe executable from a command console to see any errors that occur when you first start SAS Customer Intelligence Studio.
Operating System and Release Information
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows Server 2003 Datacenter Edition | 5.3 | 5.41 | 9.2 TS2M2 | 9.3 TS1M2 |
| Microsoft® Windows® for x64 | 5.3 | 5.41 | 9.2 TS2M2 | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Enterprise Edition | 5.3 | 5.41 | 9.2 TS2M2 | 9.3 TS1M2 |
| Microsoft Windows Server 2003 Standard Edition | 5.3 | 5.41 | 9.2 TS2M2 | 9.3 TS1M2 |
| Microsoft Windows Server 2008 | 5.3 | 5.41 | 9.2 TS2M2 | 9.3 TS1M2 |
| Microsoft Windows XP Professional | 5.3 | 5.41 | 9.2 TS2M2 | 9.3 TS1M2 |
| Windows Vista | 5.3 | 5.41 | 9.2 TS2M2 | 9.3 TS1M2 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Date Modified: | 2012-02-10 12:27:55 |
| Date Created: | 2009-12-01 14:42:52 |
