SUPPORT / SAMPLES & SAS NOTES
Problem Note 32860: No response when attempting to view assessors for a questionnaire that has many points in its area
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If you are at the "Questionnaires" step in the Create Assessment wizard and select the add assessor icon to the right of the listed questionnaire, or if you select a link instead of getting a questionnaire view, SAS® OpRisk Monitor might show a blank screen or fail to respond (instead of giving a list of assessors to chose). The problem occurs for a questionnaire that has many (300+) points in its area.
To correct the problem, apply the hot fix and configuration changes documented in SAS note 32875.
For related information see SAS notes 32823, 32845, 32912, and 32859.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS OpRisk Monitor | Microsoft® Windows® for x64 | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 |
| Microsoft Windows 2000 Advanced Server | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Datacenter Server | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Server | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows 2000 Professional | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows NT Workstation | 3.4.1 | 9.1 TS1M3 SP4 | ||||
| Microsoft Windows Server 2003 Datacenter Edition | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Microsoft Windows XP Professional | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| Windows Vista | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled AIX | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||
| 64-bit Enabled Solaris | 3.4.1 | 4.1 | 9.1 TS1M3 SP4 | 9.2 TS2M0 | ||