After a successful installation of the SAS Add-In for Microsoft Office, you might find that the SAS menu or toolbars are missing in a Microsoft Office product, such as MS-Excel or MS-Word. This could be a problem in which the installation did not completely register the required files during installation time and SAS has not yet been added as a COM Add-In to the Microsoft Office products.

Before proceeding with the regasm and regsvr32 commands listed below in Step 4, it is very important that you first examine the following in
Step 1.

1. Inspect the LoadBehavior for both of the following registry entries. If the LoadBehavior is set to anything other than 3, this could be the problem. No further action may be needed other than changing these values to 3.
   
   
   1. Using REGEDIT, navigate to:
      

      HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\SAS.OfficeAddin.ConnectProxy

      Examine the LoadBehavior of the preceding key. The value should be set to 3.

   2. Using REGEDIT, navigate to:
      

      HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Excel\Addins\SAS.OfficeAddin.Loader.BootstrapConnectProxy

      Examine the LoadBehavior of the preceding key. The value should be set to 3.

      Note: The preceding registry entries are related to Excel. If you are doing this for Word or PowerPoint, just substitute the Microsoft Office product name instead of Excel.

      If it was necessary to change either of the proceeding keys' LoadBehavior, no further action might be required. Open the Office product again to see if there is a SAS menu at this point. If there is no SAS menu, continue to Step 2.

      If either of the preceding keys did not exist, jump to step 4.

   
   
2. Examine the Disabled Items button (see SAS Note12964). Open the Microsoft Office product, click Help ► About Microsoft <office product> ► Disabled Items. Enable SAS if it is listed in the Disabled Items list. If SAS was not in the Disabled Items list, continue with the next step.



3. Examine the COM Add-Ins menu (see SAS Note 16844). If SAS is listed in COM Add-Ins but not selected, select it. Then check for the SAS menu in the Microsoft Office product.



4. If you find that SAS was not listed in the Disabled Items list and that it is not listed in the COM Add-Ins menu or if there were missing registry keys as mentioned in Step 1, then proceed with the following instructions. Important: The below path in step 4.b are for the SAS Add-in for Microsoft Office 2.1. For The SAS Add-in 4.2 and higher, you should use the switcher utility to select the Office product to enable as the switcher utility runs the regasm and regsvr32 automatically. See SAS Note 38700 "Command-line usage with the SAS Add-In for Microsoft Office switcher utility" for more information on using the switcher utility.
   
   
   1. First, determine the system folder on the machine. Open a command prompt. Click Start ► Run and enter cmd.
      At the command prompt, enter set w. Locate windir. You should find either windir=C:\WINNT or windir=C:\Windows.
   
   
   
   2. While still at the command prompt, change into the SAS Add-In for Microsoft Office installation path. The default is C:\Program Files\SAS\Add-In for Microsoft Office. You might have to enter the following commands:

      cd\
      
      cd Program Files\SAS\Add-In for Microsoft Office
      

      Note: Stay in the C:\Program Files\SAS\Add-In for Microsoft Office directory when you run the following regasm and regsvr32 commands in the next step.

   3. Run the following commands (use the appropriate system directory, C:\WINNT or C:\Windows). The following example path to the .Net Framework 2.0 directory could vary slightly. Check to see what folder the .Net Framework is located in before running the commands.

      BEFORE PROCEEDING: If .Net Framework 2.0 is not installed and .Net Framework 1.1 is being used, you will need to edit the paths below appropriately to the v1.1.4322 folder.

      Run this command first:

      C:\WINNT\Microsoft.NET\Framework\v2.0.50727\regasm.exe /codebase /tlb SAS.OfficeAddin.dll
      

      Run this command second:

      C:\WINNT\Microsoft.NET\Framework\v2.0.50727\regasm.exe /codebase SAS.OIBootstrap.dll
      

      Run this command last:

      C:\WINNT\system32\regsvr32.exe SAS.OfficeAddin.Loader.dll
      

      Then open the Microsoft Office product and check for a SAS menu. If it is not present, then first check the Disabled Items list in the Help ► About dialog (click Help ► About Microsoft ► Disabled Items). Enable SAS if it is present. Then check the COM Add-Ins menu item again to see if SAS is there but not checked. If unselected, select it, then check again for the SAS menu in Excel.

      If SAS is still not listed in the COM Add-Ins menu and the appropriate path was used for the correct .Net Framework version in step 4C, then proceed to step 5. You should only proceed to the next step if you have carefully taken all previous steps.

5. Only take this step if all previous steps have been followed. If you have not taken the four previous steps, STOP now and go back to the beginning. Important: the below steps do not apply to the SAS Add-in 4.2 and higher since they do not use .Net Framework 1.1.

   Here is how to add the office.dll file to the GAC - Global Assembly Cache when the .Net Framework version installed is Microsoft .Net Framework 1.1:

   1. Open Control Panel ► Administrative Tools ► Microsoft .Net Framework 1.1 Configuration
   2. Select Manage the Assembly Cache ► Add an Assembly to the Assembly Cache
   3. Then browse to and add Office.dll from the SAS Add-In for Microsoft Office installation directory. The default installation path is C:\Program Files\SAS\Add-In for Microsoft Office.
   4. Then check again for the SAS menu in an Office product, Excel, Word or PowerPoint.

Warning: Always back up your registry before you make any registry changes. For assistance, see Windows Help, Microsoft documentation, or the Microsoft Windows Web site. SAS is not responsible when you edit the Windows registry: changes in the Windows registry can render your system unusable and will require that you reinstall the operating system.

Operating System and Release Information