Section 2, Task 5: Prepare for Client Use of PDB(s)

This tasks readies the IT Service Vision server for use with the IT Service Vision client. You can skip this task if your site does not plan to use the IT Service Vision client.

Note: The IT Service Vision client can use remote access to run "directly" on the data in the PDB(s). Or the IT Service Vision client can run on a downloadable subset of data from the PDB(s). You can prepare for either or both of these options.

Similarly, the use of these two options on the client host is independent. The client GUI (except for DeskTop Reporter) runs against the data in the PDB(s). The DeskTop Reporter component of the client GUI runs against a downloaded subset of data from the PDB(s).)

Note: The DeskTop Reporter is a SAS/EIS application that runs against IT Service Vision data.

1. None.

1. For remote access to data on one or more PDBs from client hosts, make an e-mailable file of remote profile information.
   
   
   1. People who want to access a PDB on the IT Service Vision server host from a remote IT Service Vision client host will need information from you to fill out a remote profile. You may want to put the following required information in a file so that it is easy to respond to their requests:
      
      
      1. the name of the server host
         
         
      2. the name of the operating system on the server host

         The valid values are: MVS or UNIX or Windows and OS/2.

      3. the type of server

         The valid values are CONNECT and SHARE. Use CONNECT unless you have set up a SHARE server.

      4. the communications method

         This will be TCP in most sites.

      5. the location of IT Service Vision software on the remote server

         The location of IT Service Vision software on the remote server is not required, but is highly recommended.

      6. the remote login profile to use

         The default login script will suffice in most cases.

      7. All other items are optional.

      For more information on all of the fields in a remote profile, follow this path:

      UNIX	From the main window, select Administration -> Manage PDBs -> File -> Include PDB -> click on the rightward arrow that is associated with the Remote Server Profile field -> UNIX or MVS-> OK-> Help
      WNT	From the main window, select Administration -> Manage PDBs -> File -> Include PDB -> click on the rightward arrow that is associated with the Remote Server Profile field -> UNIX or MVS-> OK-> Help Note: Because IT Service Vision clients usually have network access to the server if the server is on Windows NT, the clients rarely need to use a remote profile to access a PDB on a Windows NT server.

2. For downloading PDB data to client hosts, make a SAS library containing a subset of the data in the PDB(s).

   The instructions prepare a downloadable SAS library of data for use by the DeskTop Reporter component of the client GUI. The macro that creates the downloadable library should be added to your daily production job after the process and reduce steps.

   Note: The instructions apply primarily to RMF data from a PDB on the MVS server and to HP MeasureWare data from a PDB on the Open Systems server.

   Click here for the instructions.

   People who want to download the SAS library will need:

   1. the name of the downloadable SAS library
      
      
   2. the location of the downloadable SAS library.
      
      
3. People who want to use the IT Service Vision client will need the following access from you.
   
   
   1. read access to the PDB(s), SITELIB, and PGMLIB on the server and/or read access to the downloadable SAS library on the server.

Section 2, Task 5: Prepare for Client Use of PDB(s)