Section 1, Task 1: Start IT Service Vision
Action 1: Invoke the IT Service Vision server interface.

  1. Start IT Service Vision.

    You can start IT Service Vision in one step or two. Use whichever method works best for you.

    1. To start IT Service Vision directly, issue this command:

      The command is:

      itsv -sasroot sasroot

      where itsv is the name of a shell script in your IT Service Vision misc directory and sasroot is the location at which SAS is installed.

      For example:

      cd !cproot/misc
      ./itsv -sasroot sasroot

      or

      !cproot/misc/itsv -sasroot sasroot

    2. To start SAS and then start IT Service Vision, issue these commands:

      • Invoke SAS by issuing this command at your shell prompt

        sas -dms &

        (or the appropriate site command if your site customized the command for starting SAS)

      • From within SAS, do one of the following

        • Follow this path

          Globals -> Options -> Command -> type CPE -> OK

        • Or, in the body of the PROGRAM EDITOR window, type

          %cpstart();

          and then follow this path

          Locals -> Submit

      • After IT Service Vision server interface displays the IT Service Vision splash screen. Select OK to Continue. Now, IT Service Vision displays the IT Service Vision main window.

  2. Obtain write access to SITELIB.

    From the IT Service Vision main window, select

    Administration -> Site Options -> General -> select the down arrow on the Sitelib Access field -> WRITE -> OK

Note: Both the CPE command and the %cpstart macro invoke IT Service Vision.

If, in other tasks, you want to invoke IT Service Vision with parameters, create a file containing the %CPSTART macro with the desired parameters and start SAS by pointing to the file as follows (see SAS System documentation for more information on using the -autoexec option):

sas -autoexec mypgm.sas

or start SAS and type the statements at the PROGRAM EDITOR. Examples of these statements are:

Then, from your PROGRAM EDITOR window, select Locals and Submit.