SAS Contact Center Planning and Optimization Server also includes three SAS Metadata Bridges of choice, one SAS Text Analytics Language of choice, and these two SAS/ACCESS engines:
SAS Contact Center Planning and Optimization supports three databases:
Note: The supported database can be on a server that is separate from the SAS Contact Center Planning and Optimization Server.
SAS makes the following recommendations for SAS Metadata Server deployments:
The disk I/O performance of any server-class system should be sufficient. Memory requirements are highly dependent on the product mix and usage, but 8 GB of RAM are sufficient for most large deployments. For many deployments, 4 GB of RAM are sufficient and should be considered a minimum, unless the specific deployment is tested and verified to require less memory.
Note: SAS Contact Center Planning and Optimization does not support the WebSphere WAS Base release.
Note: SAS Contact Center Planning and Optimization does not support the WebSphere WAS Base release.
Note: SAS Contact Center Planning and Optimization does not support the WebSphere WAS Base release.
Note: SAS Contact Center Planning and Optimization does not support the WebSphere WAS Base release.
Note: SAS Contact Center Planning and Optimization does not support the WebSphere WAS Base release.
When SAS Web Parts for Microsoft SharePoint is used on a 64-bit Windows machine, IIS Server 6.0 is also required.
Note: SAS Contact Center Planning and Optimization does not support the WebSphere WAS Base release.
When you install your SAS solution software, SAS Deployment Manager installs and configures the required web application servers and web servers.
To install these servers, select one of the supported operating systems for the middle tier.
Note: These servers cannot be installed on the z/OS or 32-bit Windows platforms.
SAS Add-in for Microsoft Office requires Microsoft Office 2007 or Microsoft Office 2010.
SAS Add-in for Microsoft Office requires Microsoft Office 2007 or Microsoft Office 2010.
SAS Enterprise Miner and Text Miner Personal Client includes a SAS Text Analytics Language of choice.
SAS Add-in for Microsoft Office requires Microsoft Office 2007 or Microsoft Office 2010.
SAS Add-in for Microsoft Office requires Microsoft Office 2007 or Microsoft Office 2010.
When installed, JMP Pro requires 513 MB on disk.
The list of Web browsers that SAS supports is updated as new products are tested and approved. For the latest information, please visit the SAS 9.3 Support for Web Browsers and Plug-Ins page at http://support.sas.com/resources/thirdpartysupport/v93/browsers.html.
The platform supports 10.1 and 10.3 of Adobe Flash Player:
http://support.sas.com/resources/thirdpartysupport/v93/browsers.html#flash
SAS software may be provided with certain third-party software, including but not limited to open-source software, which is licensed under its applicable third-party software license agreement. For license information about third-party software distributed with SAS software, refer to http://support.sas.com/thirdpartylicenses.