Benefits of Using ITRM Report Center

ITRM Report Center enables users to organize and view the reports that are created using SAS IT Resource Management. With ITRM Report Center, users can access three workspaces: Home, Gallery, and Resource. Administrators can access an additional Administration workspace.
You can use ITRM Report Center to perform the following tasks:
  • Create, copy, edit, delete, and share folders to group and categorize galleries, albums, and subfolders.
  • Create, copy, edit, and delete galleries to group and categorize performance and exception reports.
  • Create, copy, edit, and delete albums to quickly access IT Resource Management reports that are of specific interest.
  • View IT performance management and exception reports that are generated using SAS IT Resource Management.
  • Filter galleries to work with smaller or logical subsets of reports.
  • Interact with ActiveX or Java reports to view data tips or drill down for more report detail.
  • Work with reports hierarchically in the Resource workspace.
  • On the Home workspace, subscribe to and view alerts that result from the detection of exceptions.
  • Establish watch lists that can be viewed from the Home workspace.
  • E-mail or share reports with other users.
  • Manage access to reports stored in the SAS Content Server.
Note: For more detailed descriptions of the tasks that can be performed in each workspace of ITRM Report Center, see these topics:
Access to ITRM Report Center workspaces and the features that are available in those workspaces is granted to users based on the SAS roles and groups that are assigned to users of this web application. For more information about SAS roles, groups, and capabilities, see ITRM Report Center Users and Groups.