SAS has partnered with
Composite Software to provide customers with access to enterprise
resource planning (ERP) and customer relationship management (CRM)
data. Composite Software provides the Composite Information Server
and Application Data Services that optimize the Composite Information
Server's access to the ERP or CRM data source. For this detailed example,
the Composite Application Data Service to Salesforce.com is used.
Detailed information about the data services is available from Composite
Software.
The following
figure provides a logical view of how SAS accesses CRM data from Salesforce.com
through a
SAS/ACCESS ODBC interface to a Composite Information Server.
SAS supports setting
up a connection to a Composite Information Server with ODBC. Configuring
this connection is a four-stage process:
-
Configure the Composite
Information Server to communicate with the data source. (This is described
in the Composite Software documentation, but the high-level steps
are covered here to show the relationships between data sources and
user accounts.)
-
Define an ODBC data
source.
-
Register the database
server.
-
Register the database
library.