When you install SAS 9.2 (TS2M0), logs are created in different locations during the process. Send these logs to SAS Technical Support to help troubleshoot the installation if you encounter problems. The most important logs files are bootstrap.log, sdwprefs.txt, and SDW.log.

Important note: With SAS 9.2 (TS2M3) rev 10w20 and later, the sdm.log is created when you run the SAS Deployment Manager.

The following table shows where you can find the relevant log files.

• For SAS 9.2 (TS2M0), several logs are created in the SAS InstallMisc directory:

  SASHOME\InstallMisc\InstallLogs\9.2

  For example: C:\Program Files\SAS\InstallMisc\InstallLogs\9.2\sasinstall_date-installed_time-installed.log.

  Here are some of the logs that are stored in this directory:

  • activexgraph_silentsetup.log
  • cleanwork_silentsetup.log
  • deskdata.log
  • eeditor_silentsetup.log
  • eguide_silent.log
  • esribridge_date_time.log
  • fontreg.log
  • iculib_silentsetup.log
  • itclient_silentsetup.log
  • msofficeint_date_time.log
  • nvworkshop_silent.log
  • sasinstall_site-number_order-number.log
  • sasoledb_silentsetup.log
  • xmladotnet_silent.log

  Note: The contents of sasinstall_date-installed_time-installed.log and the sassetup.log file are almost the same.

• For SAS 9.2 (TS2M0 and later), several files are created in the SASDeploymentWizard directory:

  C:\Documents and Settings\sas\Local Settings\Application Data\SAS\SASDeploymentWizard\9.2

  Here are some of the files that are stored in this directory:

  • sdwprefs.txt: This file contains the choices or preferences that you used during the installation (for example, where the SASHOME directory resides). Here is an example of what it might contain:

    #Fri Mar 27 11:06:15 EDT 2009 SASHome1=C\:\\Program Files\\SAS MachineName=One Machine LastSSDDir=C\:\\SAS Software Depot LastProjDir=C\:\\SAS\\installFiles\\plan.xml PlannedInstall=1 ActiveDownloadFolder= Configure=1 SampleSelectedPlan=0 OrderNumber=012345 ConfigDir1=C\:\\SAS\\EntBIServer SASHome=C\:\\Program Files\\SAS Install=1 InstallationKey=xxxx-xxxx-xxxx LastSidFile=C\:\\SAS Software Depot\\sid_files\\SAS92_order-number_site-number_Win_Wrkstn_Srv.txt PersonalType=

  • Bootstrap.log: Bootstrap returns and displays formatted and unformatted operating system level information and error messages. Bootstrap is an application that performs the invocation of the SAS^® Deployment Wizard under Windows. Here is an example of what it might contain:

    INFO: Launcher::Run::start::platform=wx6

  • SDW.log: This is the log for the SAS Deployment Wizard. Here is a sample of what it might contain:

    Oct 24, 2008 12:34:26 PM com.sas.ssn.Kit main INFO: Command Arguments: -order 012345 -templocation C:\DOCUME~1\sas\LOCALS~1 \Temp\1\_setup5700 -startuplocation \\sps\depot\sas\920\nonshipping\09w06 \ssd-20081019140530 Oct 24, 2008 12:34:30 PM com.sas.ssn.Kit loadProperties INFO: Platform Code: win Oct 24, 2008 12:34:30 PM com.sas.ssn.Kit <init> INFO: System Properties User ID: sas User Home: C:\Documents and Settings\sas Temp Directory: C:\DOCUME~1\sas\LOCALS~1\Temp\1\ Java Version: 1.5.0_12 Java Home: C:\DOCUME~1\sas\LOCALS~1\Temp\1\_setup5700 \products\javaruntime__92170__win__xx__sp0__1 OS Name: Windows 2003 OS Architecture: x86 OS Version: 5.2 Software Version: 902000.23.0.20081015230318_v920

  • DeploymentSummary_date-installed_time-installed.html: Provides a summary of the installation, whether the installation was successful, or if it completed with warning or error messages. Here is a sample of what it might contain:

    Deployment Summary for Mar 27, 2009 11:06:15 AM System Requirements - Completed successfully - System Requirements Wizard Installation Completed successfully - Java Platform Standard Edition Runtime Environment Completed successfully - SAS Deployment Manager Completed successfully - SAS Foundation Completed successfully - SAS Management Console

  • SDW_sysinfo_date-installed_time-installed.dat (for example: SDW_sysinfo_20090327_012345.dat): Contains the information about the system and information about the SAS products that are installed. Here is a sample of what it might contain:

    SAS Sysinfo Log: 20090327_130938 SDW version: 902000.32.2.20090116170000_v920 Product_Name=sasinstall Version=9.21 Host=win InstallTime=2009-03-27 11:07:14 OrderNum=012345 Setnumid=70068112 DisplayName=SAS Foundation InstallLoc=C:\Program Files\SAS\SASFoundation\9.2 InstallGUID={F9390B82-786C-43CF-A970-D39E23EF0366} InstallStatus=0 ServicePack=null Product_Name=mgmtconsole Version=9.2 Host=win InstallTime=2009-03-27 11:18:43 OrderNum=012345 Setnumid=null DisplayName=SAS Management Console InstallLoc=C:\Program Files\SAS\SASManagementConsole\9.2 InstallGUID=e6d1697afcc611dab0f6f685d746a93a InstallStatus=0 ServicePack=null CPU=Intel(R) Xeon(R) CPU E7330 @ 2.40GHz CPU_Architecture=0 CPU_Family=6 CPU_Model=15 CPU_Stepping=8 OS=Microsoft Windows Server 2003, Standard Edition Service Pack 2 (Build 3790) OSVersion=5.2 OSBuildNumber=3790 OSPlatformId=2 OSCSDVersion=Service Pack 2

• For SAS 9.2 (TS2M0), here are some additional logs:

  C:\Program Files\SAS\SASFoundation\9.2\core\sasinst\reserved\sas.log contains a list of the products that you have selected. For example:

  [Selected Components] Item1=ROOT\sas\whouse = 1 Item2=ROOT\sas\toolkt = 1 Item3=ROOT\sas\teradata = 1 Item4=ROOT\sas\tablesrvtk = 1 Item5=ROOT\sas\sybase = 1 Item6=ROOT\sas\stat = 1 Item7=ROOT\sas\spdsclient = 1 Item8=ROOT\sas\share = 1

  If your temporary directory has not been cleaned, the sassetup.log will still be there. Under Vista, the sassetup.log is usually located at C:\Users\user-ID\AppData\Local\Temp\{FF40E37A-032D-4BF2-ACFA-4BA9CF8C255D}\{F9390B82-786C-43CF-A970-D39E23EF0366}. If it is not there, refer to the sasinstall_date-installed_time-installed.log file. Note that the contents of the sasinstall__date-installed_time-installed.log and the sassetup.log file are almost the same.

  This is an example of the contents of the sassetup.log file

  SETUP: Running in quiet mode. -------------------------------------------------------------- VERSION: SAS Setup v9.2.0.1 for The SAS System 9.2 Media Root Directory: C:\SAS Software Depot 09w09 SAS Setup's AltSku=sasinstall__92210__win__en__sp0__1 SAS Installation Data included on the command line: C:\Users\user-ID\AppData\Local\Temp\_setup19565\ SAS92_order-number\site-number_Win_Wrkstn_Srv.txt

  The configuration logs
  
  

  configuration-directory\level-directory\Logs\Configure
  
  For example: C:\SAS\EMDesktop\Lev1\Logs\Configure
  
  
  

  The plan file, properties files, and .bat files used for configuration
  
  

  configuration-directory\level-directory\Lev1\Utilities
  
  For example: C:\SAS\EMDesktop\Lev1\Utilities
  
  (The plan.xml will be named plan.yyy-mm-dd-hh.mm.xml)
  
  
  

  The server logs
  
  

  The logs for SAS server are found in their respective configuration directories. For example, the metadata server logs are found in
  
  configuration-directory\level-directory\SASMeta\MetadataServer\Logs
  
  For example: C:\SAS\EMDesktop\Lev1\SASMeta\MetadataServer\Logs
  
  
  

  The Web application logs
  
  

  The logs for Web application are typically found in
  
  configuration-directory\level-directory\Web\Logs
  
  For example: C:\SAS\EntBiServer\Lev1\Web\Logs

For more information about logging, see SAS 9.2 Logging: Configuration and Programming Reference.

For information about SAS 9.2 (TS1M0), reference SAS Note 31627 "Logs that can be used to troubleshoot the Phase 1 SAS 9.2 (TS1M0) installations."

Operating System and Release Information