SAS Technical Support, Licensing Operations, and Customer Contact Center US-based operations will be closed on Thursday and Friday, November 28 and 29, 2019, for the Thanksgiving holiday.

Normal business hours will resume at 9:00 AM EST on Monday, December 2, 2019.

Critical problem support

Critical problem support, as defined by the Support Services and Policies, is available during this time. To reach critical problem support via phone, dial 1-919-677-8008 or 1-800-727-0025 (US & Canada). If you are outside of North America, contact your local SAS office.

Alternate resources

You can visit SAS Support on the web to access online resources and find solutions to common problems.  SAS Support Communities can also be used to get help from fellow SAS practitioners around the world, 24/7. 

SAS offices outside the United States will operate according to their individual country schedules and holiday observance policies.

Thank you for using SAS Software!

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