How to Locate Documentation

Accessing SAS IT Resource Management Documentation

Accessing SAS IT Resource Management Online Help

Accessing SAS IT Resource Management Documentation

Documentation about SAS IT Resource Management is available in the form of web-based documentation, and online Help.

To locate the SAS IT Resource Management documentation, use the Products Index at http://support.sas.com/documentation/index.html. The following documentation can be accessed from the SAS IT Resource Management documentation page:

What's New in SAS IT Resource Management

This document provides a brief description of the new features that are included in this release of the SAS IT Resource Management software and documentation.
SAS IT Resource Management 3.7: Overview

This document provides information about the extensive domain intelligence that is available with SAS IT Resource Management. It also provides a glossary for terms that are used by SAS IT Resource Management.

The audience for this introductory document is anyone who works with SAS IT Resource Management or who uses the reports that are generated by the software.
SAS IT Resource Management 3.7: Administrator's Guide

This document contains detailed information about the tasks that are required to set up and manage the IT data mart. It also describes how to set up the IT Resource Management adapters so that they can process the IT resource data that is stored in the IT data mart. This guide provides information about how to set up and maintain IT data marts, work with simple and summarized aggregations, information maps, and exception processes. It also provides information about the wizards, especially the Adapter Setup and Add Domain Category wizards. These wizards facilitate the specification of the ETL processes required for administering a site's IT resource data.

This document provides information about the other functional components of the software, such as the SAS Metadata Repository (SMR) and the like.

The audience for this document is SAS IT Resource Management data administrators or capacity planners.
SAS IT Resource Management 3.7: Reporting Guide

This document contains detailed information about the tasks that are required to generate, view, and manage reports. It describes how to work with the Performance Report task in SAS Enterprise Guide, the Performance Report transformation, and the ITRM Report Center application. It also provides information about the other SAS products that support the reporting processes, such as SAS Web Report Studio, SAS Information Delivery Portal, and SAS Add-in for Microsoft Office.

A “Report Conversion” appendix provides a description of the steps that are performed in order to re-create reports that were generated using SAS IT Resource Management 2.7 report macros. These steps use SAS Enterprise Guide 7.12, which is included in SAS IT Resource Management.
SAS IT Resource Management 3.7: Report Center Guide

This document describes the Home, Gallery, Resource, and Administration workspaces. It contains detailed information about the tasks that are required to create, view, and manage the galleries, albums, and folders that contain performance and exception reports.
SAS IT Resource Management 3.7: Migration Guide

This document provides a description of the steps that are performed in order to move a site's processing from the earlier versions of the software to the current version.
Guide to Operating SAS IT Resource Management 3.7 without a Middle Tier

This document provides a description of how to use SAS IT Resource Management without SAS Web Application Server.

Documentation is available for the business intelligence and data integration components of the SAS Intelligence Platform and all the SAS products that are referenced in this document. To access this documentation, navigate to the website at this location: http://support.sas.com/documentation/index.html.

Accessing SAS IT Resource Management Online Help

Online Help is available for anyone who performs tasks with the user interface.

Note: The Help that is provided with this release of the SAS IT Resource Management software briefly describes the fields on the windows that are specific to IT Resource Management.

To display the field-based Help window for an active window or tab, click Help or press the F1 key.

To search for topics about concepts or features that are identified by specific words, such as "information maps," click the Search tab in the Help window. Enter the text to be found and press the Enter key.

Online Help is available for all SAS technology products on which SAS IT Resource Management is built.