How to Get Help for SAS Data Loader for Hadoop

SAS Data Management Support Community

If you need additional help with using SAS Data Loader for Hadoop, the SAS Data Management Community is a great place to find answers. Join the community to ask questions and receive expert online support.

Technical Support

SAS provides customer support through self-help and assisted-help resources. See our Support page for more information about these resources.

Documentation and System Requirements

If you select Help from the Help icon Help icon at top right of most windows, the SAS Data Loader documentation page is displayed. From the SAS Data Loader for Hadoop documentation page, you can access information about accessibility features and keyboard shortcuts.
If you select About SAS Data Loader from the Help icon, you can display version information, supported browsers, legal notices, and license information.
In the About dialog box, the License Information tab shows how many days are left before your license expires. For information about renewing your license, see SAS Data Loader for Hadoop: vApp Deployment Guide.
License Information tab
The SAS Data Loader for Hadoop product page includes links to additional information, such as technical papers, training resources, and videos that show you how to perform common tasks.
For information about the system requirements, see System Requirements: SAS Data Loader 2.4 for Hadoop.