When you are ready to learn more, a good place to start is the SAS Customer Support web site. This web site is your access point to the following categories: Knowledge Base Free Online SAS Tutorials and How-To Videos Learning Center Support Communities The web site offers a vast amount of useful information about the various categories of services and support that are available to you. To familiarize you with these support options, the next few pages of this quick-start guide highlight some of the useful information you can find in the SAS Customer Support web site, such as the following: technical support online and classroom training sample programs online documentation books communities and user groups.