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Problem Note 9916: Multi-threaded Scheduler generates downtime errors

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If you attempt to set up a recurring downtime using the SAS Campaign
Management Multi-threaded Scheduler, and your customer data resides in
a SAS SPD Server environment, you will receive the following error:

     04-Apr-03 16:48:37 com.sas.analytics.crm.jdbc.ConnectionFactory
     SQL: UPDATE sm7.ISMDOWNTIME SET STARTTIME = ?, ENDTIME = ?,
     RECURRENCE = ?
     WHERE DOWNTIMEID = ?
     04-Apr-0316:48:37com.sas.analytics.crm.scheduler.system.
     DownTimePeriod
     SEVERE: Exception in UpdateToDb
     java.lang.NullPointerException
     at com.sas.analytics.crm.scheduler.system.DownTimePeriod.UpdateToDb
     (DownTimePeriod.java:382)
     at com.sas.analytics.crm.scheduler.system.DownTimePeriod.UpdateToDb
     (DownTimePeriod.java:415)
     at com.sas.analytics.crm.scheduler.system.DownTimePeriod.Flush
     (DownTimePeriod.java:430)
     atcom.sas.analytics.crm.scheduler.system.DownTimePeriod.
     refreshPeriods (DownTimePeriod.java:127)
     at com.sas.analytics.crm.scheduler.system.DownTimeCalendar.
     refreshDownTimes
     (DownTimeCalendar.java:111)
     at com.sas.analytics.crm.scheduler.system.DownTimeMonitor.doMethod
     (DownTimeMonitor.java:44)
     at com.sas.analytics.crm.scheduler.system.ControlledThread.run
     (ControlledThread.java:61)
     04-Apr-03 16:48:38 com.sas.analytics.crm.jdbc.ConnectionFactory


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Campaign ManagementMicrosoft Windows XP Professional3.13.2
Microsoft Windows 2000 Professional3.13.2
Microsoft Windows 2000 Server3.13.2
Microsoft Windows 2000 Advanced Server3.13.2
Microsoft Windows NT Workstation3.13.2
Microsoft Windows 2000 Datacenter Server3.13.2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.