When running the Installation Verification Tool (IVT) on the Windows operating system, the following error messages might appear:

Error: Unable to obtain the current SAS System version number from
       the registry.
Error: Unable to perform the install validation.

When this happens, go to Notepad and open the SASSETUP.log file, which is located in the !sasroot directory (usually c:\Program Files\SAS\SAS System\9.0). The following have been seen in the log when the error messages appear:

* PROCFILES: --> Component initialization error -2147024809 while
  loading cabinet file F:\SAS\core\core1.cab for component core
* PROCFILES: API Return Code Error Message: Data error (cyclic
  redundancy
  check).

Problems that might cause these error messages and log entries include the following:

• scratched, smudged, or dirty installation media
• copied installation media

To correct this issue, perform the following steps:

1. If the media is dirty or has smudges, clean with a soft cloth.
2. If media is extremely dirty, use soap and water. Make sure that it is thoroughly rinsed and dried before placing in the CD-ROM drive.
3. If the media is scratched, request duplicate media from SAS.
4. If the is copied, request the original media from your SAS representative or system administrator.

Once you have determined the cause, take the following steps to ensure a clean installation of the SAS System:

1. Uninstall the current version of SAS (Control Panel ► Settings ► Add/Remove programs).
2. Reboot your PC.
3. Log on with administrative privileges.
4. Close all applications, especially anti-virus programs.
5. Re-install SAS.

Operating System and Release Information