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SUPPORT / SAMPLES & SAS NOTES
Problem Note 9908: Multi-threaded Scheduler fails to recover following a database communication error
 |  |  |  |
The Campaign Management Multi-threaded Scheduler may not recover
correctly following a communication error with the database. The log
may include messages like the following:
SEVERE: Exception whilst reading the task list.
java.sql.SQLException: [Oracle][ODBC][Ora]ORA-03113: end-of-file on
communication channel
Tasks then continue to show a status of INPROG, but do not run.
To correct the problem, the Multi-threaded Scheduler must be stopped
and restarted. Once restarted, the Scheduler will continue running the
remaining tasks.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Campaign Management | Microsoft Windows XP Professional | 3.0 | 3.2 | ||
| Microsoft Windows 2000 Professional | 3.0 | 3.2 | ||||
| Microsoft Windows 2000 Server | 3.0 | 3.2 | ||||
| Microsoft Windows 2000 Advanced Server | 3.0 | 3.2 | ||||
| Microsoft Windows NT Workstation | 3.0 | 3.2 | ||||
| Microsoft Windows 2000 Datacenter Server | 3.0 | 3.2 | ||||