Problem Note 8721: Unable to update merge modules when running the System Requirements
Wizard from the Campaign Management installation CD
Occasionally, the System Requirements wizard on the SAS Campaign
Management installation media may not successfully update the necessary
system files. In some instances the following error message occurs:
System update error
The following system components could not be updated on your system:
System components update for SAS campaign management cannot be
installed until the minimum system requirements have been met
SAS campaign management - merge modules
To circumvent this problem, perform the following steps:
1. copy the entire contents of the CD to a folder on the hard
drive (for example, C:\CM\)
2. run C:\CM\SRW\setup.exe to manually execute the System
Requirements wizard to install the necessary system files
3. run C:\CM\setup.exe to install Campaign Management.
Occasionally, the system requirements wizard continues to fail, even
after the steps above are performed. In these cases, it is necessary
to do the following:
1. run C:\CM\SRW\bundles\setup.exe to manually execute the
installation of the merge modules
2. reboot the machine
3. rerun C:\CM\SRW\setup.exe and verify that the system meets the
minimum requirements and no further updates are needed
4. run C:\CM\setup.exe to install Campaign Management.
Operating System and Release Information
| SAS System | SAS Campaign Management | Microsoft Windows NT Workstation | 7.01 | | | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
| Type: | Problem Note |
| Priority: | medium |
| Topic: | System Administration ==> Installation
|
| Date Modified: | 2003-02-19 15:52:26 |
| Date Created: | 2002-10-22 14:34:31 |