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Problem Note 71125: SAS® Micro Analytic Service returns "The system has encountered an unhandled Exception...ABORT: SAS/TK is aborting..." if an Oracle server is down

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An HTTP 500 error might occur when you make a REST API call against SAS Micro Analytic Service under these conditions:

  • You configure an Oracle database for SAS Micro Analytic Service.
  • The Oracle server is down.

In this scenario, the corresponding sas-microanalyticservice log contains errors similar to the following:

ERROR: The system has encountered an unhandled Exception.
: Please contact technical support and provide them
: with the following traceback and system dump information:

ABORT: SAS/TK is aborting
: Abort Log file [tk.reportlog.47310]

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Micro Analytic ServiceLinux for x645.5Viya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.