Problem Note 71165: The error "500 SAS completed with nonzero SYSCC" occurs when sending SOAP requests with unstructured XML to an XMLA Web Service defined stored process
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Sending an unstructured SOAP request to an XMLA Web Service stored process using an XML Data Source data input returns the following error to the SAS BI Web Service logs:
500 SAS completed with nonzero SYSCC
To process correctly, the XMLV2 engine must transform the unstructured XML into structured XML. This issue was introduced with SAS® 9.4M8 (TS1M8) and will be addressed in a hot fix at this release.
There is no workaround for this issue.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS BI Server | z/OS | 9.4 | 9.4 TS1M8 | ||
| Microsoft® Windows® for x64 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 8 Pro 32-bit | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 8 Pro x64 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 10 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows 11 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2008 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2008 R2 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2008 for x64 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2012 Std | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2016 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2019 | 9.4 | 9.4 TS1M8 | ||||
| Microsoft Windows Server 2022 | 9.4 | 9.4 TS1M8 | ||||
| Windows 7 Enterprise 32 bit | 9.4 | 9.4 TS1M8 | ||||
| Windows 7 Enterprise x64 | 9.4 | 9.4 TS1M8 | ||||
| Windows 7 Home Premium 32 bit | 9.4 | 9.4 TS1M8 | ||||
| Windows 7 Home Premium x64 | 9.4 | 9.4 TS1M8 | ||||
| Windows 7 Professional 32 bit | 9.4 | 9.4 TS1M8 | ||||
| Windows 7 Professional x64 | 9.4 | 9.4 TS1M8 | ||||
| Windows 7 Ultimate 32 bit | 9.4 | 9.4 TS1M8 | ||||
| Windows 7 Ultimate x64 | 9.4 | 9.4 TS1M8 | ||||
| 64-bit Enabled AIX | 9.4 | 9.4 TS1M8 | ||||
| 64-bit Enabled Solaris | 9.4 | 9.4 TS1M8 | ||||
| HP-UX IPF | 9.4 | 9.4 TS1M8 | ||||
| Linux for x64 | 9.4 | 9.4 TS1M8 | ||||
| Solaris for x64 | 9.4 | 9.4 TS1M8 | ||||
A fix for this issue for SAS Middle Tier 9.4_M8 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/M2K.html#71165| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2025-04-04 09:19:01 |
| Date Created: | 2025-03-18 13:09:36 |