Problem Note 71114: SAS® Workload Orchestrator client applications fail with varying errors when using a SAS license file that expires in 2028 or later on Windows
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When using a SAS® 9.4M7 (TS1M7) or later license file that expires in 2028 or later on Windows, SAS Workload Orchestrator client applications will most likely fail.
The SAS® Grid Manager Client Utility (SASGSUB) produces the following error:
ERROR: The system has encountered an unhandled Exception.
: Please contact technical support and provide them
: with the following traceback and system dump information:
: Please contact technical support and provide them
: with the following traceback and system dump information:
ABORT: SAS/TK is aborting
: Abort Log file [tk.reportlog.7516]
: ---------------------------------------
: Time [1/26/2025 23:12:40 ]
: ---------------------------------------
: Thread Name [Cradle Application Thread]
: Abort Log file [tk.reportlog.7516]
: ---------------------------------------
: Time [1/26/2025 23:12:40 ]
: ---------------------------------------
: Thread Name [Cradle Application Thread]
In addition, SAS Workload Orchestrator configured grid launched workspace servers fail with the following error in the object spawner log file:
ERROR [00000293] :xxxx@xxxx - Address Frame (DBGHELP API Version 4.0 rev 5)
00007FFA907659C1 00000043996FC300 gridsas:gridsas+0x49C1
00007FFA9076356C 00000043996FC5F0 gridsas:gridsas+0x256C
00007FFA896AED8C 00000043996FC5F8 tkegrid:tkegrid+0x1DD8C
00007FFA896AFDAC 00000043996FD250 tkegrid:tkegrid+0x1EDAC
00007FFA98CE778A 00000043996FD258 tkiomobj:tkiomobj+0x4BBBA
00007FFA98CE757A 00000043996FD560 tkiomobj:tkiomobj+0x4B9AA
00007FFA98CD5C12 00000043996FD760 tkiomobj:tkiomobj+0x3A042
00007FFA98CA6D80 00000043996FD8C0 tkiomobj:tkiomobj+0xB1B0
00007FFA9955FC49 00000043996FD8C8 tkiompeb:tkiompeb+0x1EC49
00007FFA99551AFD 00000043996FE400 tkiompeb:tkiompeb+0x10AFD
00007FFA9C0A45BB 00000043996FE408 tkiomsvc:tkiomsvc+0x235BB
00007FFA9DA94E00 00000043996FE5B8 tkepdl:tkepdl+0x3A60
00007FFAA04B3A5D 00000043996FF958 tkmk:tkBoot+0x1CAD
00007FFAA04B59C7 00000043996FF9F0 tkmk:tkBoot+0x3C17
00007FFAB9304CB0 00000043996FF9F8 KERNEL32:BaseThreadInitThunk+0x10
00007FFABABFE8AB 00000043996FFA28 ntdll:RtlUserThreadStart+0x2B
00007FFA907659C1 00000043996FC300 gridsas:gridsas+0x49C1
00007FFA9076356C 00000043996FC5F0 gridsas:gridsas+0x256C
00007FFA896AED8C 00000043996FC5F8 tkegrid:tkegrid+0x1DD8C
00007FFA896AFDAC 00000043996FD250 tkegrid:tkegrid+0x1EDAC
00007FFA98CE778A 00000043996FD258 tkiomobj:tkiomobj+0x4BBBA
00007FFA98CE757A 00000043996FD560 tkiomobj:tkiomobj+0x4B9AA
00007FFA98CD5C12 00000043996FD760 tkiomobj:tkiomobj+0x3A042
00007FFA98CA6D80 00000043996FD8C0 tkiomobj:tkiomobj+0xB1B0
00007FFA9955FC49 00000043996FD8C8 tkiompeb:tkiompeb+0x1EC49
00007FFA99551AFD 00000043996FE400 tkiompeb:tkiompeb+0x10AFD
00007FFA9C0A45BB 00000043996FE408 tkiomsvc:tkiomsvc+0x235BB
00007FFA9DA94E00 00000043996FE5B8 tkepdl:tkepdl+0x3A60
00007FFAA04B3A5D 00000043996FF958 tkmk:tkBoot+0x1CAD
00007FFAA04B59C7 00000043996FF9F0 tkmk:tkBoot+0x3C17
00007FFAB9304CB0 00000043996FF9F8 KERNEL32:BaseThreadInitThunk+0x10
00007FFABABFE8AB 00000043996FFA28 ntdll:RtlUserThreadStart+0x2B
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Workload Orchestrator | Microsoft® Windows® for x64 | 9.47 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Enterprise x64 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Pro 32-bit | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows 8 Pro x64 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows 8.1 Pro x64 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows 10 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows 11 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2008 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2008 R2 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2008 for x64 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 Datacenter | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 R2 Std | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2012 Std | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2016 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2019 | 9.47 | 9.4 TS1M7 | ||||
| Microsoft Windows Server 2022 | 9.47 | 9.4 TS1M7 | ||||
| Windows 7 Enterprise 32 bit | 9.47 | 9.4 TS1M7 | ||||
| Windows 7 Enterprise x64 | 9.47 | 9.4 TS1M7 | ||||
| Windows 7 Home Premium 32 bit | 9.47 | 9.4 TS1M7 | ||||
| Windows 7 Home Premium x64 | 9.47 | 9.4 TS1M7 | ||||
| Windows 7 Professional 32 bit | 9.47 | 9.4 TS1M7 | ||||
| Windows 7 Professional x64 | 9.47 | 9.4 TS1M7 | ||||
| Windows 7 Ultimate 32 bit | 9.47 | 9.4 TS1M7 | ||||
| Windows 7 Ultimate x64 | 9.47 | 9.4 TS1M7 | ||||
A fix for this issue for SAS Workload Orchestrator and SAS Grid Manager for Platform 9.48 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/N3W.html#71114A fix for this issue for SAS Workload Orchestrator and SAS Grid Manager for Platform 9.47 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J9K.html#71114| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2025-02-06 11:03:03 |
| Date Created: | 2025-01-28 15:48:33 |