SUPPORT / SAMPLES & SAS NOTES
Problem Note 70983: SAS® Enterprise Guide® intermittently loses connection to the workspace server and returns "The connection to server has been lost"
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SAS Enterprise Guide intermittently loses connection to the workspace server running programs or projects with the following message:
The connection to server "SASApp" has been lost. SAS Enterprise Guide was unable to communicate with the server at <date> <time>.
In addition, the following error message is written to the SAS Enterprise Guide log window:
Error: The connection to the server has been lost.
If Enabling logging in SAS® Enterprise Guide® 7.1 and later is enabled per SAS KB0036457, the following error is written to the application log:
ERROR SAS.Shared.Exceptions.ServerExceptionHelper [(null)] - MapException() - Mapping error for:
SAS.EC.IntTechWrapper.WrapperLostException: The connection to the remote object has been lost. ---> System.Runtime.InteropServices.COMException: End of data set reached.
at SAS.ILanguageService_1_1.get_Async()
at SAS.EC.IntTechWrapper.SAS.LanguageService_1_1Class.Safe_1232_Async_Property_get(Object safeArgs)
--- End of inner exception stack trace ---
at SAS.EC.IntTechWrapper.WrapperManager.ProcessCallEnd(WrapperBase wrapper, String className, String methodName, TaskCompletionSource`1 workComplete, Exception exOriginal)
at SAS.EC.IntTechWrapper.SAS.LanguageService_1_1Class.get_Async()
at SAS.EG.JobManagement.Adapters.Iom.IomWorkspaceExecutor.SafeCheckIfServerIsAlive()
SAS.EC.IntTechWrapper.WrapperLostException: The connection to the remote object has been lost. ---> System.Runtime.InteropServices.COMException: End of data set reached.
at SAS.ILanguageService_1_1.get_Async()
at SAS.EC.IntTechWrapper.SAS.LanguageService_1_1Class.Safe_1232_Async_Property_get(Object safeArgs)
--- End of inner exception stack trace ---
at SAS.EC.IntTechWrapper.WrapperManager.ProcessCallEnd(WrapperBase wrapper, String className, String methodName, TaskCompletionSource`1 workComplete, Exception exOriginal)
at SAS.EC.IntTechWrapper.SAS.LanguageService_1_1Class.get_Async()
at SAS.EG.JobManagement.Adapters.Iom.IomWorkspaceExecutor.SafeCheckIfServerIsAlive()
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Integration Technologies Client | Microsoft® Windows® for x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 |
| Microsoft Windows 8 Enterprise 32-bit | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows 8 Enterprise x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows 8 Pro 32-bit | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows 8 Pro x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows 8.1 Pro x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows 10 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows 11 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2008 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2008 R2 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2008 for x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 Datacenter | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 R2 Std | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2012 Std | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2016 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2019 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Microsoft Windows Server 2022 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Windows 7 Enterprise 32 bit | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Windows 7 Enterprise x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Windows 7 Home Premium 32 bit | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Windows 7 Home Premium x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Windows 7 Professional 32 bit | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Windows 7 Professional x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Windows 7 Ultimate 32 bit | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||
| Windows 7 Ultimate x64 | 9.51 | 9.51 | 9.4 TS1M8 | 9.4 TS1M8 | ||