Problem Note 70702: SAS® Web Report Studio reports opened from a link in SAS® Information Delivery Portal fail to open with "An error occurred"
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If you applied a SAS® Web Report Studio 4.4_M7 hot fix between October 2023 and March 2024, you might not be able to link to a report from SAS Information Delivery Portal. When this problem occurs, the An error occurred message appears in the browser.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Note: If you still encounter this problem after applying the hot fix, contact SAS Technical Support.
This issue does not occur in SAS® 9.4M8 (TS1M8) because SAS Information Delivery Portal is not shipped with that SAS release.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | Microsoft® Windows® for x64 | 4.4_M7 | 4.4_M8 | 9.4 TS1M7 | 9.4 TS1M8 |
| 64-bit Enabled AIX | 4.4_M7 | 4.4_M8 | 9.4 TS1M7 | 9.4 TS1M8 | ||
| 64-bit Enabled Solaris | 4.4_M7 | 4.4_M8 | 9.4 TS1M7 | 9.4 TS1M8 | ||
| HP-UX IPF | 4.4_M7 | 4.4_M8 | 9.4 TS1M7 | 9.4 TS1M8 | ||
| Linux for x64 | 4.4_M7 | 4.4_M8 | 9.4 TS1M7 | 9.4 TS1M8 | ||
| Solaris for x64 | 4.4_M7 | 4.4_M8 | 9.4 TS1M7 | 9.4 TS1M8 | ||
A fix for this issue for SAS Web Report Studio 4.4_M7 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J1A.html#70702A fix for this issue for SAS Web Report Viewer 4.4_M7 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/J1B.html#70702| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2024-03-14 13:37:49 |
| Date Created: | 2024-03-11 15:06:12 |