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Problem Note 70250: SAS® Studio might request unexpected additional credentials during the logon process

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When you log on to SAS Studio, you might experience the following behavior: SAS Studio opens as expected, but an additional Login Required pop-up box might be displayed that requests credentials for the SAS Workspace Server.

For example, the following image shows this issue:

Login Required pop-up

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS StudioMicrosoft® Windows® for x643.829.4 TS1M8
Microsoft Windows 8 Enterprise 32-bit3.829.4 TS1M8
Microsoft Windows 8 Enterprise x643.829.4 TS1M8
Microsoft Windows 8 Pro 32-bit3.829.4 TS1M8
Microsoft Windows 8 Pro x643.829.4 TS1M8
Microsoft Windows 8.1 Enterprise 32-bit3.829.4 TS1M8
Microsoft Windows 8.1 Enterprise x643.829.4 TS1M8
Microsoft Windows 8.1 Pro 32-bit3.829.4 TS1M8
Microsoft Windows 8.1 Pro x643.829.4 TS1M8
Microsoft Windows 103.829.4 TS1M8
Microsoft Windows 113.829.4 TS1M8
Microsoft Windows Server 20083.829.4 TS1M8
Microsoft Windows Server 2008 R23.829.4 TS1M8
Microsoft Windows Server 2008 for x643.829.4 TS1M8
Microsoft Windows Server 2012 Datacenter3.829.4 TS1M8
Microsoft Windows Server 2012 R2 Datacenter3.829.4 TS1M8
Microsoft Windows Server 2012 R2 Std3.829.4 TS1M8
Microsoft Windows Server 2012 Std3.829.4 TS1M8
Microsoft Windows Server 20163.829.4 TS1M8
Microsoft Windows Server 20193.829.4 TS1M8
Microsoft Windows Server 20223.829.4 TS1M8
Windows 7 Enterprise 32 bit3.829.4 TS1M8
Windows 7 Enterprise x643.829.4 TS1M8
Windows 7 Home Premium 32 bit3.829.4 TS1M8
Windows 7 Home Premium x643.829.4 TS1M8
Windows 7 Professional 32 bit3.829.4 TS1M8
Windows 7 Professional x643.829.4 TS1M8
Windows 7 Ultimate 32 bit3.829.4 TS1M8
Windows 7 Ultimate x643.829.4 TS1M8
64-bit Enabled AIX3.829.4 TS1M8
64-bit Enabled Solaris3.829.4 TS1M8
Linux for x643.829.4 TS1M8
Solaris for x643.829.4 TS1M8
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.