Problem Note 70743: Printing many individual objects from a SAS® Visual Analytics report fails with an HTTP Error 500
If you attempt to print many individual objects (30 or more) in a SAS Visual Analytics report, the print process might fail with the following error:
{ "id" : "", "errorCode" : 15224, "httpStatusCode" : 500, "message" : "Error executing request. External \"PDF\" generator failed – jobID= 20a99f73- 17e7-472f-a4ad-26d3bf4aa9ac", "remediation" : "", "version" : "2" }
This error occurs if the Table of Contents that is generated for the PDF is long enough to be more than one page of the PDF.
To work around the issue, disable the Table of Contents option when printing the report.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
SAS System | SAS Visual Analytics (on SAS Viya 3.x) | Cloud Foundry | 8.5.2 | | Viya | |
Microsoft® Windows® for x64 | 8.5.2 | | Viya | |
Linux for x64 | 8.5.2 | | Viya | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2024-04-12 09:17:17 |
Date Created: | 2024-04-08 10:33:51 |